Koontz Paint & Bodyworks (Kpb Inc)

4.6 (4,122reviews)
92%
1105 North Sheppard Street,  Richmond,  VA  23230

In operation 19 years.

We are a full service body shop, utilizing state of the art repair and refinish procedures. We also offer a full service mechanical facility onsite.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,122)

Likely to Recommend

excellent service.

Repair Quality

excellent service

Customer Service

excellent repair work and washing my car. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding service and excellent personnel

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, repairs were fast

Likely to Recommend

I always recommend you.

Repair Quality

You did an incredible job!

Customer Service

Everyone was so nice.

Returned Clean

My Experience

They did a wonderful job, even cleaned my floor mats did even expect that. 10/10

My Experience

Great communication and great job. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

YES VERY HAPPY WITH THE REPAIRS THANK YOU AGAIN.

Likely to Recommend

THEY WOULD SEE THE GOOD WORK

Repair Quality

VERY HAPPY WITH THE REPAIRS THANK YOU AGAIN ENJOY YOUR WEEKEND.

Customer Service

GOOD WORKS

Returned Clean

Likely to Recommend

Repair Quality

Everything went very well and I appreciate the ease of adding oil change, tire rotation, and state inspection with your partner while my car was already there for other work.

Customer Service

Returned Clean

My Experience

Car was not returned until quality of work completed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

I'm completely satisfied with the finished body work repair. But I was told 7-10 days and it was nearly 3 weeks. I was only informed once about the progress. When I called two times later to find out the status, the person I spoke to was quite rude on the phone. I was told I'd be updated by text, but this never happened after I was signed up for texts. Had I originally been told the work would take 3 weeks I would have accepted that (it's clear you are very busy), but the delay and the silence about why was annoying.

Likely to Recommend

Repair Quality

Fabulous work.

Customer Service

The entire team went above and beyond.

Returned Clean

Likely to Recommend

I already have to multiple people…

Repair Quality

Best customer service, work quality, and overall experience I’ve ever had working with a body shop. Y'all are the best.

Customer Service

So helpful and quick to respond (I know yall are busy!)

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service