Kovatch Collision Center

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Overall the car looks better, the only noticeable differences from before the accident that are still there is the left rear light is not flush with the car and the rubber seal in the trunk does not attach to the bunper and there is a gap seen.

Customer Service - 5.0/5.0 -

Very good service! Everyone helped me a lot and was very helpful working around my work schedule.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repair was perfect. The extras like the vehicle wash and interior cleaning was more than expected

Customer Service - 5.0/5.0 -

All personal were great to talk to and work with

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

When initially picking up my vehicle the bumper was not aligned correctly with headlight. That was fixed. Then upon having the vehicle a couple of days I noticed condensation inside both of my front headlights. I also noticed that my motor oil was moved from the front to the rear and one half quart bottle was missing. I ended up noticing that motor oil was spilled on my right rear seat. Now anything and everything on that side of the rear seat gets messed up by oil.

Customer Service - 2.5/5.0 -

Debbie is awesome but I feel the staff is not careful enough when fixing the vehicle and makes mistakes they try to hide

My Experience - 0.0/5.0 -

Broke a button my steering wheel and made no guarantee he was going to replace my broken button just simply ill "try to get that"

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m delighted with the quality of the repair.

Customer Service - 5.0/5.0 -

The team was professional, courteous, and kept me informed throughout the process. They made everything easy and stress free. Highly satisfied with the service.

My Experience - 5.0/5.0 -

Repair was done quickly and without issues. Debbie was very helpful and friendly. It was very nice to receive updates daily which allowed us to know when our repair would be completed. All in all a very positive experience!

My Experience - 5.0/5.0 -

I appreciate the great care that your team took while working on my truck and much detail went into making sure the condition is get it back was excellent thank you guys so much

Likely to Recommend - 5.0/5.0 -

I would recommend them to Anyone who need any type of body work

Repair Quality - 5.0/5.0 -

My car looks wonderful couldn't tell that it was ever damaged

Customer Service - 5.0/5.0 -

The woman i spoke to i forgot her name but she was wonderful only trying to help me out with what ever obstacles I was facing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

It was good experience very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a fantastic job!! I was worried about it not looking as good as it did before the accident, but when I seen it I was amazed! My van looked exactly as it did before. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and Courteous service.

Customer Service - 5.0/5.0 -

Fast and Courteous service

My Experience - 5.0/5.0 -

The work was done flawlessly, and somehow the car came back cleaner than when it was delivered to you.

Likely to Recommend - 0.5/5.0 -

Not happy with shop work

Repair Quality - 1.0/5.0 -

It happy with the service we received Had to return truck due to paint bubbles Bumper wasn't set right in this incident. Last incident body work on door wasn't satisfactory as we can still see dent . Another incident they bought junk yard headlamps that had blown lights in the led strip we will never go back to this establishment

Customer Service - 3.5/5.0 -

Front desk person was very helpful And tried to correct our issues

My Experience - 5.0/5.0 -

The service was timely, efficient and friendly. I highly recommend Kovatch Collision.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kovatch employees and repair work were excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0