Krapohl Ford
Krapohl Ford Lincoln is a full service collision and mechanical repair facility servicing all makes and models. We specialize in custom accessories. Also RV collision Repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship!
Customer Service - 5.0/5.0 -
Did not really interact with the personnel
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love it.
Customer Service - 5.0/5.0 -
Everyone was professional and helpful and kept me updated on progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing I noticed was the dash has marks left in it and that could have been from there glass on it from the windshield.
Customer Service - 5.0/5.0 -
Outstanding.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Dropped my vehicle off on Monday the 24th, and then was called Friday and told it was done. Got there and inspected my suburban and only 2 things were taken care of and several left untouched. Grill was still lose, scratch on my headlight, chip in the hood, and bumper right above my tire looked like crap. So then I was told to leave it there over the weekend, continue to drive the rental and that they would take care of it on the following Monday, the 31st. So then I received a call Tuesday that it was ready for pick up, and yet no one couldntell me what they did to my car except repaint- Kevin. After 3 people, I finally got Craig and he reassured me that it was all taken care of from the last time I was there. So I drive in to grab my vehicle and I inspected it first thing. Everything looked good except I was still not pleased with the bumper above the tire. I asked if Craig could come out because I had questions. Yes, they sanded it down and repainted but it’s still not smooth on the side where they sanded. So you can tell up-close where they sanded and stopped. It’s rough to the touch and I simply don’t like that they sanded my bumper down to the point where there is no lip that tucks behind now. I keep comparing it to the other bumper above the tire and it’s not The same. Now if you didn’t know it was there, you would never be able to tell. However, I know it’s there so it bothers me. When I left Tuesday, I had my husband check it out and he agreed that you can still see some of the chip and that it’s not smooth like the other bumper. I called back Wednesday morning to let them know I was still not satisfied with the bumper, that it was just not sitting well with me. Craig said he would have to look at the calendar to see when he could get my vehicle back in because I would need a rental with teaching and kids. This was the 26th and it’s been crickets since. I have not received a call or anything.I’ve always brought all my vehicles to Fire and this is the first time that I’ve not been happy with the work.
Customer Service - 2.5/5.0 -
Explained on the first question.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job as promised
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job with the repair. Car looks brand new and no major issues. The only thing I’m not sure about is there seemed to be a rattling sound coming from the trunk door when I open and close it. Not sure what’s causing that sound, and it doesn’t happen every time.
Customer Service - 5.0/5.0 -
Noah and team was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish they had a car for me to drive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will not only not recommend anyone, I also called my insurance agent and made a complain about This dealership being in the approved provider list.
Repair Quality - 0.5/5.0 -
The staff was rude and condescending. At one point one gentleman asked me if I would rather my husband handle this because he might understand better, and another seen I worked at Fastenal (I was wearing my work shirt) and made the comment “I didn’t know they let women work at Fastenal”. I was quoted 2-3 days tops, and yet had my car 1mth and 22 days. Then when I finally got it back, there was damage to the windshield that was no there previously. They’re supposed to set up repair for that, but I have not heard back. -Crystal Harsh