Lackey Body Works Inc.
1701 S Elliott Ave.,
Aurora,
MO
65605
USA
In operation 58 years.
Collision Repair You Can Be Confident In! Since 1968, Lackey Body Works has been focused on being the premier I-Car Gold Certified collision repair specialist in the community providing our customers with a premium collision repair experience. It is at the heart of our business to bring our customers the highest quality repairs paired with an exceptional level of personalized customer service and surpass all your expectations when it comes to collision repair...you've already been through enough, let our experienced team at Lackey Body Works expertly repair & restore your vehicle without any hassles & stress.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for being professional, courteous, and friendly throughout the repair process. Timely completion is a strong highlight, with several customers noting repairs were finished ahead of schedule. A standout bonus frequently mentioned is the complimentary interior and exterior cleaning of vehicles before pickup. Customers also appreciate proactive communication and updates throughout the repair process. A few customers noted minor concerns such as parts delays due to backorders and isolated quality touch-ups needed post-repair, though these were handled promptly per customer comments.
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Service Quality
"... with the experience. Everyone was very professional. The repairs are perfect and everything went exactly as planned."
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"Excellent service. Repaired our car in record time with zero complaints. They are top notch."
"... people in there, very nice, polite, and friendly, the workmanship on your car is top notch and they deliver the best quality for your car. They communicated ..."
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"Exceptional work! My vehicle looks brand new again!"
"... Body Works did an excellent job repairing my car. It looks great and I cant tell that it is any different than the factory."
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"Faster than I dreamed possible"
"They said Friday, and I had my car by Friday. No complaints here."
"... your car. They communicated with me very well and had my car fixed and ready to go right when they said they would. Thank you, Lackey!"
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"Was a day earlier than expected"
"... preformed all the work they could without the parts and had the car ready within two business days of receiving the parts."
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"Yes, at every step of the way"
"Technicians call you directly and are so informative"
"... order which was completely out of their control. The office even called to update frequently and called multiple distributors to find the part."
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"No update just called when it was done"
"They took a reasonable amount of time and communicated well."
Lindsey
(Ford owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Margo
(GMC owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Ford owner)
reviewed 10/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Linda
(Honda owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop. The work is excellent.
Repair Quality - 5.0/5.0 -
Very satisified. Their work is absolutely the best.
Customer Service - 5.0/5.0 -
Customer service is great. Very responsive.
Returned Clean
Tonya
(Kia owner)
reviewed 9/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Honda owner)
reviewed 9/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, start to finish!
Customer Service - 5.0/5.0
Michael
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Echo
(Buick owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jerome
(Chevrolet owner)
reviewed 9/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kayla
(Kia owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Audi owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(GMC owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always pleased with their work for us.
Customer Service - 5.0/5.0
Returned Clean
Gary
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lackeys is always my go to for auto body repairs. They consistently do top notch work and take care of my needs.
Customer Service - 5.0/5.0
Returned Clean
Jerry
(Cadillac owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
Laura
(RAM owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lackeys always does a great job
Customer Service - 5.0/5.0 -
Technicians call you directly and are so informative
Returned Clean
Becky
(Hyundai owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
Returned Clean
Robert
(Nissan owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rachel
(Buick owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lee
(Jeep owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Carolyn
(Honda owner)
reviewed 8/20/26