Lakeland Collision (Lakeland Dodge Chrysler Jeep)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I would have liked them to provide me with a receipt of the work that was done. Also. My complex parking sticker was removed and destroyed. I hope they keep their word when the rep said they will pay for it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks great. Really appreciate everything.

Customer Service - 5.0/5.0 -

Gary was awesome. always called with updates great customer service

Likely to Recommend - 0.5/5.0 -

evebody I know I let them know not to go to this places because the work was very poorly done and I show them pics of my car before and after they couldn't believe what they saw

Customer Service - 0.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service!!!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

Juror is still out....let’s see if the issues are addressed

Repair Quality - 2.5/5.0 -

Several issues not handled Front end clip not replaced properly and bumper cover coming off, tint strip on windshield not replaced with new windshield and damage on front passenger side wheel damaged and not addressed

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

Amanda did a super job adjuster at allstate with paint color and parts

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

They vehicle looks great visibly. I was a little disappointed with the attention to detail mechanically, I drove an hour to find out that the window motor installed was defective and took days to replace. Luckily, Geico saved the day by allowing me to continue the rental until the repairs were done.

Customer Service - 3.5/5.0 -

They vehicle looks great visibly. I was a little disappointed with the attention to detail mechanically. I drove an hour to find out that the window motor installed was defective and took days to replace. I had to call daily to be excuse after excuse of why it wasn’t fixed as promised. Luckily, Geico saved the day by allowing me to continue the rental until the repairs were done.

My Experience - 5.0/5.0 -

They did a great job. The car looks just like it did before the accident. We appreciated the updates that we received twice a week. Thanks.

Likely to Recommend - 5.0/5.0 -

The work was 90%

Repair Quality - 4.0/5.0 -

I wasn’t happy that a plastic part wasn’t properly attached and I live 1hour and 39 minutes from you so I left unhappy

Customer Service - 4.0/5.0 -

They were bice

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Outstanding service and repair job would have got a 10 but went to pick car up and there were a couple small things missed had to leave it there couple more days but no biggie would definitely use them again

Customer Service - 5.0/5.0 -

Great service

My Experience - 5.0/5.0 -

To whom it may concern. I would tell my family and friends about them. Very professional. I would take my truck back to them

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My truck looks great after the repair. Thank you Lakeland Collision.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Two day job lasted over two months, then when I went to pick up vehicle, still was done correctly

Customer Service - 0.5/5.0 -

Communication was horrible, somehow the called “wrong number” for some reason, wasn’t til Jason finally got it handled in the end

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Long wait time for car repair

Customer Service - 4.5/5.0 -

Follow up was overall pretty good,

My Experience - 5.0/5.0 -

My car looks amazing! Everything was handled in a very professional manner. John was very easy to work with.