Lakeside Collision Center

4.8 (290reviews)
95%
3224 36th St,  Metairie,  LA  70001

In operation 34 years, 32 years at this location.

Lakeside Toyota collision in Metairie, LA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (290)

My Experience

Everyone was just very friendly!w This was the second time I had to bring my vehicle there and both times I had a great experience.

Likely to Recommend

Repair Quality

Customer Service

I would like to start by saying Sidney Bowman went above and beyond the call of duty. He kept me informed on the progress of repairs. He’s a very pleasant and knowledgeable young man. Just on his service alone I would recommend Lakeside to my family and friends! Thank you Sidney! You’re appreciated!

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My Experience

Likely to Recommend

No problem

Repair Quality

Have no comments

Customer Service

Nice people

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

I was very satisfied with the work done. I just did not appreciate that my car was left all dirty near the area where the car had been worked on.

My Experience

Helpful and courteous. Did great work

Likely to Recommend

Repair Quality

Very helpful and efficient. Very satisfied

Customer Service

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My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Great job

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Repair Quality

Polite service and text messages kept me informed.

Customer Service

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My Experience

Excellent service. No issues. All repairs performed as discussed in a timely manner.

Likely to Recommend

Repair Quality

All good no issues

Customer Service

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Likely to Recommend

only place i’m ever going again

Repair Quality

lakeside collision were awesome. super friendly and accommodating. very informative and even told me exactly what to do when setting up my rental. thanks guys !

Customer Service

perfect service

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My Experience

They are a great team ,they are like family and Very friendly, and quality work...thanks 😊👍

Likely to Recommend

Repair Quality

Great service i highly recommend as i have a Toyota and i wanted a place that is very familiar with them

Customer Service

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My Experience

This is a well run, well managed collision center. The staff are all friendly and very quick to offer to help in any way they can. The repair work they do is exemplary.

Likely to Recommend

I will send anybody your way cause y’all do a good job

Repair Quality

Yes, I will satisfy my car was ready when y’all say it was gonna be ready and I’ll just want to say thank you

Customer Service

The reception was very nice

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Likely to Recommend

Repair Quality

I received the text that my car was ready to pick up. No one disclosed that it did not have oil in it. I paid my deductible and were given my keys as if my car was good to drive. The cosmetic damage on the hood needed to be fixed to fix the original cause for me bringing it to the shop, which was the low oil pressure due to a possible leak in the first place. I tried calling and left a voice mail and no one reached out to me. I figured if I was still getting the low oil pressure warning i needed to check my dip stick. Getting my oil topped off was no issue, i just would have appreciated atleast maybe a verbal heads up. Havent had the notification since so I think it’s safe to assume the issue was fixed, but i do know that could have messed up my engine and caused me further issues. Glory to God, everything is okay though.

Customer Service

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Likely to Recommend

Repair Quality

Great job thank you

Customer Service

Thank you

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Repair Quality

Customer Service

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My Experience

The daily communication was wonderful. I never had to wonder what was happening or if the repair was on track. I also received my car back a day ahead of schedule. Lastly, it was very important to me that I drop my car off when the work was actually going to begin. This was a wonderful experience from start to finish.

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Repair Quality

Customer Service

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Likely to Recommend

I highly recommend Lakeside!

Repair Quality

Excellent work done in record time!

Customer Service

Excellent customer service team. Very responsive and knowledgeable.

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