Lakeside Collision Center

4.8 (290reviews)
95%
3224 36th St,  Metairie,  LA  70001

In operation 34 years, 32 years at this location.

Lakeside Toyota collision in Metairie, LA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (290)

My Experience

Cornell, Nancy, and Lisa made the whole experience pretty much painless. All were friendly, courteous, and professional. This was my second time having my car repaired at this facility. I will definitely go back if the need ever arise again. Keep up the great work.

My Experience

Toyota collision center takes a long time to repair. End takes a long time to get the parts even there is a parts in a market Lake Side Colition Center employee says they cannot find my parts in. It would make me wait long time then I did get the part number from them I find a parts for a Toyota Collision Center, Employees to they can fix my car still is not fix not properly functioning

Likely to Recommend

If those customer service person is there, I’m not gonna send anybody there and recommend anybody to repair their truck to do Lake Side Colition Center

Repair Quality

My vehicle didn’t fix properly. My back door cannot open easily and they didn’t do a good job. That is a no good customer service and waited for the parts too long even that you guys have the parts they didn’t get it and I got the parts number, and I find a parts for them, that’s why Toyota collision Center is not doing a really good job customer care person Cornell in the front desk he don’t know what he doing. He lies too much.

Customer Service

I didn’t get no satisfaction only front desk one of the old lady I don’t know her name she was nice and the manager kind of nice but Carnell that guy in the front desk he don’t know his job

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Repair Quality

Friendly and uncomplicated

Customer Service

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Repair Quality

Customer Service

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My Experience

Great work

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Repair Quality

Customer Service

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Repair Quality

Some small areas of chipped paint were missed around the bottom frame of the driver's door and on the driver's front quarter panel. Nothing major, but it will need at least some touch up paint so as not to rust.

Customer Service

Always very pleased with the service and the personnel.

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My Experience

My Experience

Extremely efficient and timely. Personnel are polite and professional. Repair job excellent. Thank you all!

Likely to Recommend

But hope Won’t experience another mishap

Repair Quality

Very efficient and all done in a timely fashion.

Customer Service

Courteous and professional

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My Experience

It was a very efficient experience. The personnel were friendly. The gentleman that worked on the repairs did an excellent job.

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Repair Quality

Customer Service

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My Experience

Lakeside did a magnificent job on our van. Everyone there is so nice, they helped make it a great experience!!!

Likely to Recommend

Absolutely would recommend Lakeside Collision Center

Repair Quality

If I could I would give Lakeside Collision Center a satisfaction rating of 100, not just a 10!!! The process of having them work on my car was very easy. Their work is exceptional!!!

Customer Service

They were especially kind, making the process very easy!!!

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My Experience

Lakeside did a magnificent job on our van. Everyone there is so nice, they helped make it a great experience!!!

Likely to Recommend

I would absolutely recommend them!!!

Repair Quality

If I could I would give Lakeside Collision Center a satisfaction rating of 100, not just a 10!!! The process of having them work on my car was very easy. Their work is exceptional!!!

Customer Service

They were especially nice and kind, making the whole process very easy!!!

Returned Clean

My Experience

None. The service was top notch

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Repair Quality

Customer Service

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Repair Quality

Was a wonderful experience

Customer Service

Pleasant staff

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Great service.

Repair Quality

Cornell is wonderful. Always takes awesome car of my issues.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very pleased with easy professional experience.

Customer Service

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Likely to Recommend

I would absolutely recommend the shop

Repair Quality

Service was excellent

Customer Service

Customer Service was great

Returned Clean

My Experience

Excellent service