Lakeview Ford Collision Center
In operation 10 years.
Lakeview Ford Collision Center is a full service body and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks like new, thanks for your quality in service
Customer Service - 5.0/5.0 -
Counter person was very friendly and helpful
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Someone needs to keep up to date on how to enter claims with at least the major insurance companies.stay up to date. Otherwise everything went OK. Make sure there are no new damages, such as scratches on vehicles during the repair process, this should be just something done automatically. Clerk seems rush people during conversation,
Likely to Recommend - 2.0/5.0 -
Don't trust to do a excellent job
Repair Quality - 2.0/5.0 -
adjustments needed. Hood is not setting right on the front grill. Poor paint job. Hood was damaged also not informed
Customer Service - 4.0/5.0 -
Not informed of all work that was done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased, with the work, that was done. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't tell the work was even done. Looks very nice.
Customer Service - 5.0/5.0 -
The service was excellent.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Thank you.
Repair Quality - 4.0/5.0 -
Great job and thank you.
Customer Service - 4.0/5.0 -
Nice and thank you.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was really nice and very knowledgeable about what was going on. I appreciate everything they did for me.
My Experience - 5.0/5.0 -
The job was done very well. Communication was very good and everyone was very friendly and helpful.
My Experience - 5.0/5.0 -
Staff was very pleasant and helpful, keeping me informed and updated in the repair process.🙂🙂🙃
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crew and staff were great to work with. Timely repair. Paint work and communication with our insurance company was great. Would recommend.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took much longer than was stated. Said 4 days. It was over two weeks and had to contact the general manager. I could have gotten a rental but kept being given promises of a finish date so kept borrowing friends cars and ride sharing.
Likely to Recommend - 0.5/5.0 -
Never in a milliin years. My whole office heard about how awful everyday as they had to give me rides to and from work.
Repair Quality - 2.5/5.0 -
Will never use the Battle Creek Ford dealership again. Not trustworthy. Can’t fix their own products. For my recall notices on my Expedition I will take it to Boshers.
Customer Service - 2.5/5.0 -
I was told it would be 4 days. I could have had a rental through insurance. I thought 4 days I can figure it out and dont need a rental. It took two weeks. And was constantly promised “tomorrow” it will be done.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not sure until vehicle is returned
Repair Quality - 1.0/5.0 -
My vehicle has been there since January. I know there was a long waiting period while parts were being located but even after they were found there is no urgency to get it done.
Customer Service - 1.0/5.0 -
Service not complete
Returned Clean
Likely to Recommend - 5.0/5.0 -
I don’t think anyone else would have done a better job.
Repair Quality - 5.0/5.0 -
I had a bad nick on the edge of the door, now, you would never know it.
Customer Service - 5.0/5.0 -
They let me know what was going on.