LaMettry's Collision - Lakeville
In operation 50 years, 24 years at this location.
LaMettry’s Collision delivers world-class auto body repair across 15 Twin Cities locations, combining advanced technology, expert craftsmanship, and a customer-first experience. Our team follows industry-leading repair standards supported by certifications in technical training, refinishing, mechanical systems, and customer care. We’re also one of the nation’s most extensively manufacturer-certified collision repair providers, trusted by top luxury, performance, and electric vehicle brands. Our OEM certifications include Alfa Romeo, Audi, Corvette/GM, Mopar/FCA, Ford and Ford F-150, Honda, Acura, Hyundai, Infiniti, Jaguar, Land Rover, Kia, Lexus, Lucid, Mazda, Mercedes-Benz, Nissan, Porsche, Rivian, Subaru, Toyota, Tesla, Volkswagen, and Volvo. From minor dents to structural repairs and advanced EV or ADAS work, LaMettry’s restores your vehicle the right way—using genuine parts, approved procedures, and technicians committed to doing the job correctly every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great.
Customer Service - 5.0/5.0 -
Great service. Appreciated the repair came in under estimate as it was affected without major disassembly.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Communicated well through the journey of getting my car fixed.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’ve trusted this shop for years and have generally had positive experiences, which is why this recent situation was especially disappointing. After a deer ran into my truck door, I brought the vehicle in for repair. From the outset, I made it clear to Eric that because it was winter, being without my truck was a significant hardship since I rely on it to plow my driveway. I explained that if the repair would not be a quick turnaround, I would prefer to wait until spring. I was told the repair would take approximately two weeks, with a worst-case scenario of three weeks, and that I would receive updates. However, I did not receive proactive updates and had to call in myself. During those calls, the front desk staff repeatedly patronized me and downplayed my concerns about the delay. When I eventually picked up my truck, the same dismissive attitude continued. The repair ultimately took longer than expected, and during that time I had to plow my 7½-acre property twice without my truck, which created a significant burden. When Eric later called, he said he hadn’t realized how serious the plowing situation was and stated that had he understood, he would have recommended waiting until spring. I reiterated that I had clearly communicated the urgency from the beginning. What was most frustrating was not just the delay, but the dismissive and ridiculing tone I experienced from the front desk staff. Snow removal on a property of this size is not a minor inconvenience, and it was discouraging to feel that my concerns were not taken seriously. Given my long history with this shop, I expected clearer communication, accurate timelines, and a more respectful customer experience. Additionally, I was disappointed to learn that a front sensor that appears to have been damaged in the deer incident — and has visible paint chipping — was not repaired or even addressed in the claim. From my understanding, this is a relatively minor repair (approximately $90). Given that this damage was related to the accident and the vehicle was already in the shop, I would have expected it to at least be discussed, evaluated, or presented to me as part of the repair process. This level of detail and thoroughness is what I’ve come to expect from Lamettry’s over the years. That oversight, combined with the communication issues and delays, is not consistent with the standard of service I’ve previously experienced.
Repair Quality - 0.5/5.0 -
I’ve trusted this shop for years and have generally had positive experiences, which is why this recent situation was especially disappointing. After a deer ran into my truck door, I brought the vehicle in for repair. From the outset, I made it clear to Eric that because it was winter, being without my truck was a significant hardship since I rely on it to plow my driveway. I explained that if the repair would not be a quick turnaround, I would prefer to wait until spring. I was told the repair would take approximately two weeks, with a worst-case scenario of three weeks, and that I would receive updates. However, I did not receive proactive updates and had to call in myself. During those calls, the front desk staff repeatedly patronized me and downplayed my concerns about the delay. When I eventually picked up my truck, the same dismissive attitude continued. The repair ultimately took longer than expected, and during that time I had to plow my 7½-acre property twice without my truck, which created a significant burden. When Eric later called, he said he hadn’t realized how serious the plowing situation was and stated that had he understood, he would have recommended waiting until spring. I reiterated that I had clearly communicated the urgency from the beginning. What was most frustrating was not just the delay, but the dismissive and ridiculing tone I experienced from the front desk staff. Snow removal on a property of this size is not a minor inconvenience, and it was discouraging to feel that my concerns were not taken seriously. Given my long history with this shop, I expected clearer communication, accurate timelines, and a more respectful customer experience. Additionally, I was disappointed to learn that a front sensor that appears to have been damaged in the deer incident — and has visible paint chipping — was not repaired or even addressed in the claim. From my understanding, this is a relatively minor repair (approximately $90). Given that this damage was related to the accident and the vehicle was already in the shop, I would have expected it to at least be discussed, evaluated, or presented to me as part of the repair process. This level of detail and thoroughness is what I’ve come to expect from Lamettry’s over the years. That oversight, combined with the communication issues and delays, is not consistent with the standard of service I’ve previously experienced.
Customer Service - 0.5/5.0 -
I’ve trusted this shop for years and have generally had positive experiences, which is why this recent situation was especially disappointing. After a deer ran into my truck door, I brought the vehicle in for repair. From the outset, I made it clear to Eric that because it was winter, being without my truck was a significant hardship since I rely on it to plow my driveway. I explained that if the repair would not be a quick turnaround, I would prefer to wait until spring. I was told the repair would take approximately two weeks, with a worst-case scenario of three weeks, and that I would receive updates. However, I did not receive proactive updates and had to call in myself. During those calls, the front desk staff repeatedly patronized me and downplayed my concerns about the delay. When I eventually picked up my truck, the same dismissive attitude continued. The repair ultimately took longer than expected, and during that time I had to plow my 7½-acre property twice without my truck, which created a significant burden. When Eric later called, he said he hadn’t realized how serious the plowing situation was and stated that had he understood, he would have recommended waiting until spring. I reiterated that I had clearly communicated the urgency from the beginning. What was most frustrating was not just the delay, but the dismissive and ridiculing tone I experienced from the front desk staff. Snow removal on a property of this size is not a minor inconvenience, and it was discouraging to feel that my concerns were not taken seriously. Given my long history with this shop, I expected clearer communication, accurate timelines, and a more respectful customer experience. Additionally, I was disappointed to learn that a front sensor that appears to have been damaged in the deer incident — and has visible paint chipping — was not repaired or even addressed in the claim. From my understanding, this is a relatively minor repair (approximately $90). Given that this damage was related to the accident and the vehicle was already in the shop, I would have expected it to at least be discussed, evaluated, or presented to me as part of the repair process. This level of detail and thoroughness is what I’ve come to expect from Lamettry’s over the years. That oversight, combined with the communication issues and delays, is not consistent with the standard of service I’ve previously experienced.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always use and refer family and friends to Lemettrys
Repair Quality - 5.0/5.0 -
Lamettrys always been my go to. I highly recommend them to anyone who is in need of repair work.
Customer Service - 5.0/5.0 -
Very efficient and communicated very well with me from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I lived how clean and fresh my car looked after, so much so that I want them to replace my other headlight assembly!
Customer Service - 5.0/5.0 -
I had an update via text every other day which helped alot being this was during the holiday season with lots of closures and what not. Very great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It was good once they got the correct part in.
Customer Service - 4.5/5.0 -
It was good just wish it could have been completed correctly the first time.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be highly recommending LaMettry’s in Lakeville to anyone who is needing auto repairs. Thank you for taking such great care of me.
Repair Quality - 5.0/5.0 -
LaMettry’s does impeccable work!
Customer Service - 5.0/5.0 -
Tyler is an absolute rockstar when it comes to customer service! Seriously, his dedication and positive attitude made every interaction a breeze. He's got that knack for listening, truly understood what's needed, and always kept me updated. It's clear he genuinely cares about helping people, and that's something you don't find everywhere. He's not just good at his job; he's a massive asset to the company, making customers feel valued, informed and ensuring they walk away happy. I hope LeMettry’s realizes what an asset Tyler is for your business! Honestly, Tyler made the whole experience seamless and I can’t thank him enough!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done well and communication was exceptional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have had multiple (I believe 6?) car repairs done by Lamettrys with many of them over $10k in repairs yet you won't take a personal check from me is bad business. The insurance company paid me via EFT yet you want me to go back to the bank and get a cashiers check (and pay for it) to give to you. No way. Way too much hassle. Then your service advisor gets angry with me stating that since I am a regular customer that I should know your policies????? Seriously? In the past Auto Owners has always paid you directly with a check or given me a check written to both you and me. Ever hear of a mechanics lein? If you have problems with bad checks, that is a business problem, not a me problem. I'm out
Repair Quality - 1.5/5.0 -
Repair was fine. Completed as expected however the pickup experience left me with promise I will never be back and relay my experience to others