Larry H. Miller Collision Center Denver
In operation 14 years.
Full-service auto body collision center. we work directly with most insurance companies. We work on most makes and models, I-CAR Gold class shop, OEM certified. over 200 years combined experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The amount of the repairs makes me wonder why travelers didn't total the truck. The body shop lied multiple times when the truck would be done, no communication. We had to chase them. Terrible experience never had this with geico.
Customer Service - 0.5/5.0 -
Terrible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
It just depends on their car type, insurance and location. We chose the shop because it was listed with Nissan as a certified repair option and was recognized by our insurance as well. It’s a LHM shop and we purchased from an LHM dealership but it was 45 minutes from our home. We wouldn’t discourage anyone but not sure if we would quickly recommend without more details on their situation.
Repair Quality - 3.5/5.0 -
The quality looks good and I was happy with the customer service. However, the communication updates could have been better. We also had the car in the shop for two weeks for paintless dent repair and then waited over a month before bringing the car back while waiting for parts and the repair took another month. I recognize a lot of this is just how busy the shop is, availability of parts, and the complexity of the job. It still impacts the experience and is why better communication updates would have been appreciated. Overall, it was a good experience and as long as the work holds up we are satisfied. These are just the reasons why the score isn’t higher.
Customer Service - 4.0/5.0 -
The staff were friendly and I believe they were trying their best. However, I had to call quite often to get any type of update. They were responsive and friendly but communication could have been better.
Returned Clean
Likely to Recommend - 0.5/5.0 -
My car came back worse than when it went in, I have videos of the car pre-fix and was a mirror but dings everywhere.
Repair Quality - 0.5/5.0 -
The car has scratches all over the roof and rear spoiler that were not there when I brought my car in. They also didn’t know my Audi needed to have safety settings calibrated and picked up my car with no airbags or safety features and told it was safe to drive until they could get me in to Audi. They paid for it but was a huge inconvenience. The paint they did has orange peel effect all over like it was done in a hurry. Plus, my rear quarter panel glass was never repaired and ordered a day before it was supposed to finish. My mirror is making noise and need to bring it back in as well as bad scratches left everywhere. They had the car for 3 months and was very impossible to ever reach them for realistic updates. Jess was very helpful and did get me my car back but with all the new damage I’m going to have to get them to repaint the roof and rear spoiler. I’m shocked how poorly my roof and rear spoiler were done and going to cost me thousands to repair it. I’m bringing it in to them this week to check out the damage but this morning they didn’t even look at the damage I sent them and told me you needed to hear from me.
Customer Service - 2.0/5.0 -
I was told several times I would get calls seeing how I had a loan setup the week it was supposed to finish but ended up causing me to lose $3000 loss in value sitting there for 3 months and I lost my loan. I asked to see if I could get money back but was refused. I can’t even trade my car with all the damage to the roof, spoiler, and trim.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Satisfied with the Work. My car looks very good. thanks.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I’m satisfied . Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My calls were promptly returned, and I was regularly advised of the status of the job. Jess was a especially knowledgeable and responsive. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the two estimate scenarios, the pre-planning on scheduling the repair and the execution.
Likely to Recommend - 1.5/5.0 -
The repair is good the office staff is subpar.
Repair Quality - 4.0/5.0 -
The repair was very good, the communication between LHM and us was awful.
Customer Service - 1.5/5.0 -
They started out fine but when it was time to give us our car back, they delayed by a full month but with very little communication.
My Experience - 5.0/5.0 -
Very friendly and helpful people
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
unless there isn't another hail storm your vehicle may get done on time and not pushed back on repairs paying customers should get 1st priority over new car non owner vehicles.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
communication needs improvement
Returned Clean
My Experience - 5.0/5.0 -
The lady that have been updating me on the progress of my car repair, is a great at what she does, I hope she loves working there and if she does, keep her there as long as she wants to stay working there, a great customer service, even though my car has been at the shop for about a month she made it feel like a week because of the updates and always
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer services and professional team of employees you have and I will love to recommend your shop location to anyone for the great service I experienced with your team
Customer Service - 5.0/5.0 -
Great and best of customers service I got from your team, the car was at the shop approximately 4 weeks bit felt like a week because of your customers service agent's update
Returned Clean
My Experience - 0.0/5.0 -
Still waiting for component on my car to be calibrated. Expected the car to have passed all checks after almost seven weeks in their possession.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everything looks as it should.
Customer Service - 4.0/5.0 -
Super helpful and kept me in the loop most of the time. I had to call a couple times for updates.
My Experience - 0.0/5.0 -
I was told that my car would be ready in March, however they didn’t order a part to my vehicle. They then said it would be on April 1st and they ended up ordering the wrong part for the vehicle. It is now May and my car is now complete. This was a horrible experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far it does indeed look like a job well done!! I really hope I will not need this type of work on my car but if I do need it l would use them again!! Thanks guys!!!