Lassen Auto Body
In operation 19 years.
Lassen Auto Body is a family owned auto repair facility that has been serving the Susanville and surrounding community since 2007. Our goal is to provide our customers with high quality repairs in a timely manner with excellent customer service throughout the entire repair process. Lassen Auto Body has over 40 years of experience in the auto repair business. Lassen Auto Body works directly with all insurance companies and estimates are free! Now also offering Towing Services 24'7 - 365!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very clean work
Customer Service - 5.0/5.0 -
Very happy nice repair job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing service and car turned out great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely outstanding job
Likely to Recommend - 5.0/5.0 -
I would recommend this shop and these people 100%
Repair Quality - 5.0/5.0 -
Great job and great people
Customer Service - 5.0/5.0 -
Staff was an absolute pleasure to deal with
Returned Clean
Likely to Recommend - 5.0/5.0 -
You all were very kind and professional. Great job on the repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Service and work was very good.
Repair Quality - 4.5/5.0 -
So fare yes. It looks beautiful. They did a great job on the paint
Customer Service - 5.0/5.0 -
They did a great job. They even fixed my backup camera that went out a few months back. I'm very happy with the service and the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. Truck ready when promised. Quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service is spectacular and the body work was fantastic!
Likely to Recommend - 5.0/5.0 -
My favorite shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Lassen Auto Body.
Repair Quality - 5.0/5.0 -
Absolutely!
Customer Service - 5.0/5.0 -
I couldn't have had any better service. Everyone was extremely courteous, knowledgeable and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
First rate in everyway...!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and professional staff.
Likely to Recommend - 5.0/5.0 -
I have told family members that if they ever need such services, Lassen Auto Body is the place to go.
Repair Quality - 5.0/5.0 -
Top shelf
Customer Service - 5.0/5.0 -
Lassen Auto Body is awesome. I have had 3 claims/repairs done by Lassen Auto Body in the past 12 months and I am 110% satisfied with their work. They are very professional, and efficient and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I see Lassen Auto Body about every 3 years due to the deer. They are great to work with, they keep me informed every step of the way, and my car always looks brand new when I pick it up.
My Experience - 5.0/5.0 -
Our car looks great and was finished score scheduled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks amazing and they finished earlier than expected!
Customer Service - 5.0/5.0 -
Staff kept me informed about progress.
Returned Clean
My Experience - 5.0/5.0 -
Great experience all the way around performed all the repairs as needed, friendly, courteous, professional, always kept me informed on the process, definitely a five out of five star rating! Highly recommended! I drove over a hundred miles just to bring my vehicle to them and have no regrets whatsoever, any other needs in the future I will be doing the same!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Could not be happier with the service of Lassen Auto Body all their staff is professional courteous and informative, absolutely thrilled with the repair work that was done I drove over 200 miles to bring it to them and I would do it again in a heartbeat!