Laurel Ford Lincoln Kia, Inc

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was satisfied

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0 -

Probably yes

Repair Quality - 5.0/5.0 -

Perfect paint job. Couldn't be better

Customer Service - 5.0/5.0 -

Great!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very pleased with the service and work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would definitely recommend this shop to others.

Repair Quality - 5.0/5.0 -

So far my vehicle is in great condition

Customer Service - 5.0/5.0 -

Every time I had a question they did their best to answer it.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Body shop I would. Service shop no

Repair Quality - 3.0/5.0 -

Two cars in for repair this week. One good experience and one is bad

Customer Service - 3.5/5.0 -

Body shop is good and vehicle service is bad

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Did an excellent job.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Mr Kinney is always polite and attentive to the situation. Informative and very helpful.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Everything was swift and the problem was satisfied after we brought it back

Customer Service - 5.0/5.0 -

Everyone was nice and respectful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very Well Pleased!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The best service and I got to give it to the gentleman he was super nice.

Customer Service - 5.0/5.0 -

Great Service

Returned Clean

Likely to Recommend - 5.0/5.0 -

Nice and kind.

Repair Quality - 5.0/5.0 -

They were really nice about everything and they also did a wonderful job on my car. I would recommend y'all to everyone. Thanks for a good job.

Customer Service - 5.0/5.0 -

Very nice

Returned Clean

Likely to Recommend - 5.0/5.0 -

My vehicle looks brand new and Kenny and Michael were really nice and professional with me. There is something going on with my gear shift , just hopefully it will work itself out. I know it didn't do this with me before and I am praying it's not a big deal. Maybe a safety thing? Thank you,God bless

Repair Quality - 5.0/5.0 -

Looks like a new car, thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

They had my car for almost a month & I had to call every time to get an update. I was told several times that my car would be ready at a certain date & I would have to call & get an update on my own because no one would give me a heads up about the next step. I remember calling one time & the owner stated that “he didn’t know what to tell me” & left it at that.

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

to an enemy

Repair Quality - 0.5/5.0 -

Took to long, parts missing off vehicle, items missing from vehicle, and engine light after leaving shop.

Customer Service - 0.5/5.0 -

no real time frame for completion. After a couple of months still have not received all missing parts.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They are very nice people to deal with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean