Laurel Imports Inc

4.8 (2,312reviews)
97%
933 Eisenhower Blvd,  Johnstown,  PA  15904

Our Collision Center is dedicated to repairing your vehicle back to pre-accident condition. Our Collision Center is staffed with experienced motor vehicle damage appraisers, certified auto body technicians and certified auto body painters. Our state-of-the-art Collision Center spans 15,000+ square feet which allows us to accomplish high quality repair standards and quick turn-around times. We service all makes & models of cars, trucks, SUV(s), and vans. When you repair your car with us, you may have the peace of mind that we offer a limited-lifetime warranty on all repairs and paint work for as long as you own your vehicle!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (2,312)

Customers say
Overall Customer Satisfaction
Customers consistently praised the high quality of repairs, with many noting their vehicles looked brand new or like they just rolled off the assembly line. The shop received strong commendations for excellent customer service, with staff described as professional, courteous, and friendly. Many customers appreciated proactive communication through calls and texts throughout the repair process. Timeliness was frequently highlighted as a strength, with several vehicles completed ahead of schedule. Vehicle cleanliness upon return was a recurring positive, with customers pleasantly surprised by interior and exterior detailing. However, some customers directly noted that communication could be improved, citing instances where they had to initiate contact to get status updates, and a few mentioned delays in parts affecting timelines. These improvement points reflect direct customer feedback and highlight opportunities to further elevate the already strong service experience.
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"The best!! Friendly staff and kept us up to date on the repairs."
"The quality of repair was excellent. They did a very thorough job of making sure everything was in order, ..." Read more
"I was completely satisfied with the quality of work and professionalism done by the entire team that worked on my vehicle."
"Always provide high quality repairs. Our vehicle looks as good as new!"
"I would recommend Laurel because of the workmanship. The repairs were excellent. However, the customer ..." Read more

Likely to Recommend

My car came back clean. A relative sent her car for oil change and other work.at another dealer and Her car came back not clean. And things were missing from her vechile I already have recommended Laurel

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My Experience

My car looks perfect now. Thank you for the great service.

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Easy to schedule. Pleasant staff. Made arrangements for rental. Toyota is the best.

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Some finishing details were overlooked.

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All of the personnel were very helpful and willing to go out of their way to satisfy us.

Returned Clean

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I recommend them to everyone now.

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They did an incredible job at fixing up our Sienna and in a very timely manner.

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The entire staff was great from start to finish!

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Laurel did an amazing job repairing my vehicle!

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They were easy to work with, very friendly and kept me informed.

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Pleased with commendable work.

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Very good communications and service.

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My Experience

Took a long time, but John made sure ever repair and replacement was made in my best interest. Thank you!

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Did a great job but took along time

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Returned Clean

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Laurel did an awesome job repairing our subaru ascent.

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Returned Clean

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Keep up the good work

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I will recommend Laurel Toyota to everyone!

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It was a night and day difference. John did a spectacular job.

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My Experience

It was a great job that was done and I would definitely recommend to others I appreciate all the communication that was done as well

Likely to Recommend

Everyone I associate with whom asks "who did the repair"? I will suggest Laurel Collision- if you're looking for the best resources parts, excellent workmanship, and professional service; you will appreciate my referral to Laurel Collision! Thanks

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I appreciated the prompt kind service from Terri, Wayne at service desk.

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All the staff from body-shop to front desk were kind, helpful, and professional!

Returned Clean

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Returned Clean