Laurence's Auto Body & Paint, Inc.

5.0 (375reviews)
100%
1208 N Willow Street,  La Grande,  OR  97850

In operation 29 years.

Laurence's Auto Body & Paint is family owned and operated. We have been serving our community since 1997. Our mission is to provide our customers with the highest level of service possible by striving to provide a high quality repair on each vehicle we work on. Our goal is to provide high quality repairs on a timely basis. We strive to meet these goals. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (375)

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My Experience

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My Experience

I just got my vehicle back today, and it looked great! Inside and out. Great staff! Thank you for making a bad situation like it never happened.

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Repair Quality

The work they actually did was very good - however, there was a major misunderstanding over the scope of work and not everything I anticipated and thought was included in the estimate was done.

Customer Service

See comments related to previous question

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My Experience

My Experience

I think everyone was very helpful and the customer service was great!

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A+A+A+A+++

Repair Quality

End result, can not tell were damage was!!!

Customer Service

Always ready to help and explain whats going on when we asked. Plus email updates.

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My Experience

Always excellent, reliable service.

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Customer Service

Message about door lock needing to be repaired did not get to the service person. It was not done.

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My Experience

Awesome job. Thanks Eric

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Very nice

Customer Service

Cared

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Likely to Recommend

Again this goes back to the rudeness of the person I dealt with the most. And the fact of being told a couple of hours and then it being days.

Repair Quality

what they did was perfect but I decided not to leave. my car for Days since I was told it would only take hours.

Customer Service

kyle needs work on his skills or lack of skills. to be told it would only take a couple of hours only to find out it was days. He was very RUDE and refused to answer questions., like how much the repair actually was since the job wasn't finished. (my choice) Everyone else was beyond nice and tried to be helpful. Too bad all the negative is from one person.

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