Lee Collision Repair Center
In operation 56 years.
The Lee Collision Centers in Auburn and Westbrook offer professional auto body repair that comes with a lifetime guarantee. We provide towing service and offer rental car service while your auto body work is being completed.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
Work was well-done, but it took a long time.
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I would like to have been notified when the anticipated completion date changed due to parts not delivered when expected.
Customer Service - 2.5/5.0 -
I was never contacted regarding the status of the work. I was informed only when I called to check status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brendan and staff all accommodating and helpful. A+
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My jeep was really clean and looked amazing thanks 😊
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
My van should have taken less than 2 weeks. On week 6 day 3 I walked in noticing my van was just sitting in parking lot. They said they had to assign the van to someone else as the person left. If I wouldn't had gone in how much longer would I have waited
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
REpair and service were great. But the detail washing of the car left the windows - all of them - streaky and smeary with rag marks - all needed to be washed again!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Had hoped for a quicker turnaround
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I definitely would recommend Lee collision to family and friends
Repair Quality - 4.5/5.0 -
Customer service was good they took care of the Car Rental that went pretty smooth. Overall I was pretty happy.
Customer Service - 4.5/5.0 -
no complaints
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very good work and service, but I was not informed about some delays until I called.
Customer Service - 4.0/5.0 -
Friendly staff, but wasn't informed of a delay until the day I called and was planning on picking up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Dent still visible on vehicle after repair
Customer Service - 2.5/5.0 -
It was less than a wonderful experience. I had to make a great deal of phone calls to inquire on the status of repair. One full week of repair lost due to employee being sick and not reassigned. When I received the car back there was still an obvious dent on the vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new!
Customer Service - 5.0/5.0 -
They are always very helpful.
Likely to Recommend - 4.0/5.0 -
Repair took longer than expected.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Repair work was done well, and the exterior (including wheels and tires) was thoroughly cleaned. My only complaint is that communication about when the car would be ready for pickup was spotty and inconsistent.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great job on the work with the exception of the cleaning. When I got my car back the rear hatch inside panel was covered in thick dust
Customer Service - 5.0/5.0 -
The person Kim that I spoke with was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Why would I recommend a Collision Repair shop that’s an hour away from my residence when there are two that are close to me. Very upsetting that Caron’s Collision Repair that I have used before while a BI employee was not on the list or an approved Collision Repair Center with BI anymore. That needs to be changed! I don’t plan on having any more accidents, believe me, but it would’ve been easier for me to get to Caron’s Then to go an hour away to Lewiston Auburn areas
Repair Quality - 2.0/5.0 -
They forgot to do the windshield replacement. Now with this requires is another one day and a rental while they replace the windshield. Needless to say, this should’ve been done while they had my vehicle in their possession since July 20. They apologized for the oversight but that doesn’t mean it’s any less inconvenient for me. Please add Caron’s Collision Repair backed into your approved collision centers. They are located in Augusta Maine. This location is definitely more convenient, more expedient, and would never have let a vehicle sit for slightly shy of two months!
Customer Service - 2.5/5.0 -
Brandon was initially rude, and that rudeness was commented on today by the enterprise employee that was there with me, when I returned the rental to enterprise. I understand, believe me, people don’t wanna work and that’s frustrating for the businesses that want to do the work but can’t get the help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The repairs themselves went great and we are very happy. Scheduling the appointment however, is where the rating goes from 10 to 7. We weren’t scheduled in the system twice, and had to wait months between appointments for the next available time. Someone keeps scheduling appointments without putting it into the computer…