Lee Collision Repair Center
In operation 56 years.
The Lee Collision Centers in Auburn and Westbrook offer professional auto body repair that comes with a lifetime guarantee. We provide towing service and offer rental car service while your auto body work is being completed.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The only thing I can suggest is better communication. Updates while waiting for my car would have been appreciated.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I highly recommend Lee Collision
Repair Quality - 5.0/5.0 -
See previous comments.
Customer Service - 5.0/5.0 -
The quality of the work is so good! For me, this is about people who obviously love their work and take the quality of the result very seriously. My whole experience with Lee Collision folks was very satisfying. I plan to strongly recommend Lee Collision to anyone I know needing repairs!
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job repairing the damage. Thank you!
Customer Service - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service from the time they received the vehicle until it was complete. Work was done to perfection.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Car looks and drives great! Thank you for your prompt repairs and great work!!
Likely to Recommend - 0.5/5.0 -
some people were rude,if i had left the rental car at lee i would have been fine,but i was told not to-and left without a ride-left standing for over an hour,then told to pay up or leave and wait to get my car the next day-i live in bowdoinham-not good to be left without a ride in auburn-i wanted to cry-matt or mark in sales was very nicemost people thought it was funny that i was late/my fault
Repair Quality - 1.0/5.0 -
i was told in december,after we hit a dog running on the highway/horrible/that lee would take care of us...i also asked if we were going to get a loaner,i was told that lee auburn would take care of us.they couldn't get our car into the collision ctr until MARCH.AT LEAST WE COULD DRIVE OUR CAR UNTIL THEN.march comes,we're told to drop off our highlander betweem 8 and 8:30 on monday the 10th-we were told we had to rent a car,no loaners available-the shuttle drove us to enterprise rental.we rented a car @40 dollars a day..we thought that wasn't horrible,we thought we would get the car back at the end of the week,so we went home to bowdoinham and waited-no one called so i called them.our car had been taken into the garage so on thursday i called-they had just got it in the garage,and needed additional parts-had called allstate to confirm the addl parts thursday, and wouldn't be done by friday-that means we had to keep the rental at our expence.i told the guy that-he told me it would be done monday.monday came and went,no call-i called again-the man explained to me he was down 2 people,very hurried and full of excuses.ok,will it be done tomorrow?tomorrow comes and im told you guys got it together and has to be recalibrated at another toyota dealership-will be done by the end of the week-WHAT!!can't be helped,down people and can't control when they take it in-i was upset-i'm elderly,disabled and on a fixed income-i called allstate insurance for any help-they called toyota and they told the insurance company the same thing-ok,wednesday comes and i get a call saying my car would be done-they got it in!//great-ill pick up this afternoon-i asked if i could leave the rental car there at lee,i was told it was frowned upon-take it to enterprize.so i headed out for lewiston,a 40 minute drive for me.i got to enterprize around 4-the lobby was full of people,renting and returning cars-i waited,asked them to call lee because i needed a shuttle-it rang and rang-said leave a message-they kept calling for me-i was connected to several people over and over-told them i needed a shuttle driver to pick me up at enterprize-again kept calling-lobby still packed with people at enterprize and they close at 5-FIVE O CLOCK! when i called toyota back i was informed that the shuttle drivers were no longer running,and they close at 5-how am i going to get my car??i didn't realize everything closes at 5,i was getting upset-what do i do now?a young man who worked at enterprize told me he would give me a ride over the bridge to lee-really nive kid-we arrived at 5:05-everything was locked up tight,with my car sitting right outside the door i kept calling the only number i had-toyota is closed -i yelled at a truck coming my way-man stopped and told me sometimes they leave keys at the sales office that was open until 6-so i walked over there.was told to talk to matt i think or mark-nice young man working behind the counter,was trying to help me get my car and work,doing estimates,appraisals while looking for my keys-they asked if i had a spare set/NO/HE LOOKED AND WAS CALLING PEOPLE BECAUSE EVERYONE WAS OUT OF THERE @5-,he tried to help me for an hour-i stood there at the counter,holding my stuff and waiting until 6and then after 6,,not sure exactly what time Will came in-the manages-i was told several times they closed at 5...i know,im a terrible inconvenience,and i can't leave,no keys still.will left with the keys and was gone,finally appeared with my keys and the bill,
Customer Service - 1.0/5.0 -
i was told i owed 500 dollars for deductable,i said-'isn't my time worth anything?id been standing over an hour-i know i was late,but i was stuck now-Will said-look,i can throw your keys in the drawer and we can do this tomorrow-really rude/cold stare-thanks lee toyota-i paid over a thousand dollars for a rental and deductable-some people were helpful,most people i talked to were helpful,some laughed-i would not reccomend them for collision-i love my car,but this whole thing wasn't my fault,they knew i was coming that afternoon,-way to help an old lady
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks great and Fast turn around
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All were friendly and knowledgeable. A pleasure to deal with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied with my repairs. This is the second time you've guys repaired my car and I couldn't be more happy!
Customer Service - 3.0/5.0 -
No one called me about updates on my car.
My Experience - 5.0/5.0 -
The staff was very knowledgable and professional in their work. GREAT JOB
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job 👏