Legacy Auto Body Shop LLC

5.0 (263reviews)
97%
2636 National Circle,  Garland,  TX  75041
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In operation 8 years.

Legacy Auto Body Shop is a family owned auto repair business with more than 25 years of combined experience. Our goal is to provide high quality repairs to all of our customers. We give a life time warranty on all of our collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Call
Email

Reviews (263)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting that their vehicles looked brand new or even better than before the damage. The paint matching, bodywork, and attention to detail received high acclaim. Customer service was frequently highlighted as outstanding, with staff described as polite, professional, knowledgeable, and genuinely caring. Many customers appreciated the proactive communication through texts and phone calls at every step of the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the promised date. Additional touches such as complimentary car cleaning, detailing, and assistance with transportation were warmly received. A few customers noted occasional gaps in follow-through on promised update calls, suggesting consistent communication could be further strengthened. Overall, the shop earned strong loyalty and enthusiastic recommendations from the vast majority of its customers.
AI-Generated from reviews written in the last 12 months
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"The repair restored the car to like-new condition. Paint is flawless with no swirl marks nor overspray. ..." Read more
"... Body was amazing! After our new car was rear ended they promised it would look brand new and it absolutely did. They communicated throughout the process and even ..." Read more
"Did an amazing job with paint cant even notice there was ever a repair done to the vehicle the paint matches perfectly. It looks better than ..." Read more
"... finally got the best alignment done after eight years. Someone actually took the time to get to the bottom of the issue and explain what was really wrong with the vehicle. ..." Read more
"... recommend their work. Transparent and easy to work with. High quality workmanship. Attention to detail" Read more
"... They communicated throughout the process and even had the car completed ahead of the scheduled completion date. I cannot recommend Legacy Auto Body enough!" Read more
"It was ready before time"
"It was ready much earlier than I expected, which is awesome."
"... able to get parts in quicker than the dealer and delivered my vehicle back to me 4 days sooner than promised" Read more
"Available on date promised. Along with several phone calls letting me know the car was ready for pickup."
"I received texts and phone calls updating me on the repairs."
"... promised it would look brand new and it absolutely did. They communicated throughout the process and even had the car completed ahead of the scheduled ..." Read more
"Car delivered on date promised. Updates were timely and effective keeping us appraised of the repair."
"... actually knew about it. Repairs were perfect and they actually got done sooner than expected" Read more
"They kept me updated every step of the way via text and calls"

My Experience

Thanks for being so straightforward and honest. Will definitely recommend your shop.

My Experience

My car after repairs looks new. I was updated relative to the progress of the repairs periodically, and repairs were completed one day before promised. The staff at Legacy was friendly and accommodating, bringing me home after I dropped my car off and offering to pick me up when repairs were complete. Then my car was returned to me washed and detailed, looking like new inside and out. I am a very satisfied customer. I give Legacy 2 thumbs up!

My Experience

Excellent work done on my car. Thank you!

My Experience

Legacy is a shop that made me field comfortable, even though the other insurance wasn’t the best to work with, they always help me out and keep me informed on every step of the way. Thank you!

My Experience

Estoy muy contenta con el servicio que recibí. Fueron muy amables, profesionales y atentos durante todo el proceso. Mi carro quedó muy bien y se nota el cuidado y la calidad del trabajo. También aprecié mucho la buena comunicación y que cumplieran con lo acordado. Definitivamente recomiendo este lugar y volvería a traer mi carro aquí. ¡Muchas gracias por el excelente servicio! 🚗✨

My Experience

Great work and customer service.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will definitely come back if I ever need them. Rafael did great with communication

Repair Quality

They did a great job with the repairs. My car looks even better than before the accident. They also cleaned my car.

Customer Service

They kept me updated every step of the way via text and calls

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My first time using this shop experience was great I would highly recommend to anyone needing body work done

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job completing my aftermarket request on my Tesla. Thank you for a fast and simple process. Extremely pleased and grateful for the service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work. Paint was perfect.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job with the repair and replacement of my bumper.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I’m a repeat customer. Great work by these guys. I demand quality and the guys at Legacy Auto Body don’t disappoint.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Highly recommend

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I feel lucky to have found this shop - would highly recommend to friends & family.

Repair Quality

Fantastic work!!

Customer Service

Customer service was above and beyond!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely, they are the best I have ever experienced.

Repair Quality

Legacy Auto Body was amazing! After our new car was rear ended they promised it would look brand new and it absolutely did. They communicated throughout the process and even had the car completed ahead of the scheduled completion date. I cannot recommend Legacy Auto Body enough!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great Job!!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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