Lexus of North Miami

Likely to Recommend - 2.5/5.0 -

I don’t generally recommend things to people

Repair Quality - 4.0/5.0 -

Wasn’t all correct at first but then corrected while at dealership

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Positively I will recommend someone

Repair Quality - 5.0/5.0 -

Excellent service

Customer Service - 5.0/5.0 -

From dropping off my car until the day it was ready to pick up,i was kep updated on work the work, on the car.

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Tha gate still showing minor dents . Totally disappointed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a very good experience, totally satisfied, thank you for the sevice.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I am still waiting for a cosmetic detail finished on the left side of my car.

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

The advisor was very professional and kept me informed along the way. I would have expected Lexus to give me a ride home after I dropped the car. I was also surprised by the length of time it took for the repair but they did an excellent job. Thank you.

Likely to Recommend - 4.0/5.0 -

I could. Not get even a ride to my house after dropping the car. Tnx Hod for Uber

Repair Quality - 4.5/5.0 -

They did a great Job and kept me informed. The only question I could not understand why it took so long.

Customer Service - 4.5/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Made accommodation to pickup

Customer Service - 4.0/5.0

My Experience - 0.0/5.0 -

Cause you don’t repair all damage on the car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is day 1 so I’ll see how it holds up.

Customer Service - 5.0/5.0 -

Leah was very polite and extremely knowledgeable

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

They were Great. The ladies at the front office were very clear about timeline and communication. Thank you!

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

You have a wonderful staff. The car looks brand new. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy with the repair and the staff

Customer Service - 5.0/5.0 -

Deena was great! Kept me post on the progress aling the way

My Experience - 0.0/5.0 -

The paint job on the bottom part of ny bumper is so blurry. It wasn't wetsand and buffed after the painting. Terrible!

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The paint job was not good, my bumper is blurry

Customer Service - 4.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

I don't like the way the job done

Customer Service - 2.0/5.0

My Experience - 5.0/5.0 -

Picked car up today my car's name is Luther🤗, and I was very pleased with the repairs. Thanks for giving Luther Love🤗 Sincerely, Yvette

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent treatment and quality

Customer Service - 5.0/5.0 -

Excellent treatment and quality

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service representatives who were extremely courteous and efficient to a fault. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Damaris & Leah were so helpful! So grateful for their help with my Lexus.10/10

Customer Service - 4.5/5.0