Lexus of North Miami

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0 -

A lot of issues

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Communication was great. Kept me updated on progress make and was very professional.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Job well done even do took long time

Customer Service - 5.0/5.0 -

Eficiente

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best service! Great location and staff. HIGHLY RECOMMEND.

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

My left front headlight, still need Repair. The headlight cover is still damaged.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

As soon as I get my front head, light covered.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The team was fantastic. Deena in particular

My Experience - 5.0/5.0 -

Deena Porras in the Collision dept is an asset to your company. She is very professional, friendly, efficient and communicates with me in a very timely manner. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Prompt courteous service

Customer Service - 5.0/5.0 -

Deena Porras was very professional

My Experience - 0.0/5.0 -

I brought the vehicle with no issue with the “low fluid washer” warning light, in spite of having plenty of washer fluid. When I press the washer fluid button, no fluid came up to clean the windshield. The rear bumper still has some dents when looking from far.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Os very good job perfect

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

5 Star service thank you very much..✨✨✨✨✨

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely!

Repair Quality - 5.0/5.0 -

I was very satisfied with the quality of the car repair at the dealership

Customer Service - 5.0/5.0 -

The staff was both knowledgeable and courteous, making the experience Smooth and pleasant .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Every body was very nice and knowledgeable about her field.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Your staff is Amazing! Deena was especially helpful in guiding me thru the process. As employees go...She's A Keeper! Thank you All for your help an Professionalism. Lee

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Deena was Amazing! Your staff has Professionalism down to a science. The repairs were PERFECTION. Thank you All so much! Lee

Customer Service - 5.0/5.0 -

Professionalism Perfection!

My Experience - 5.0/5.0 -

Excellent collision service. Prompt status updates on this repair were provided to me! Would definitely recommend your service! Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Muy triste me senti hoy al ir por mi carro despues de un mes, pense que hacian un buen trabajo, me decepcióne al ver mi vehículo con muchos daños, aun a simple vista: la punta del capo no estaba lineal, la barra de cambios torcida a la derecha, la silla de copiloto sin movimiento, las tapas de las bolsas de Aire corridas aún, los elegi pensando que eran mejor que Toyota, pero me equivoque.