Lexus of Sarasota

4.9 (1,133reviews)
97%
4883 Clark Road,  Sarasota,  FL  34233
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Shop AssistantSparkles

In operation 26 years.

Sarasota Bodyworx is the quality collision center on the Suncoast. We have assembled a team of the most highly trained professionals from our technicians to our office staff. Our friendly Collision Center Consultants will guide you through the repair process while our technicians restore your vehicle to its pre-accident condition. We repair all makes and models while working with all major insurance companies. Our relationships are strong with both our guests and insurance companies because of our company's culture, drive for perfection and desire to deliver excellence. The safety of our guests is our number one priority, and we will ensure that your vehicle will be as safe to drive after it is repaired as it was before. We also offer a number of services that will help maintain your vehicle's condition such as but not limited to: Paintless dent repair, cosmetic leather repair, cosmetic wheel restoration. We are also Jaguar Land Rover Certified and Honda Acura Pro First Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lexus Certified
Nissan
Ram
Subaru

Reviews (1,133)

My Experience

Was very satisfied with Sarasota bodyworx!

Likely to Recommend

Repair Quality

Excellent service! Staff was amazing!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They are the best. Wouldn't think of bringing my Lexus elsewhere.

Repair Quality

Beautiful job by the crew.

Customer Service

Arash, Catherine and Laura are great to work with. They are professional, caring and always responded promply to my questions.

Returned Clean

Likely to Recommend

Repair Quality

Laura and Arash are both very attentive and informative. Great work with our repair! Our Lexus looks amazing!

Customer Service

Returned Clean

Likely to Recommend

I had a great experience I do hope friends will have the same service and experience

Repair Quality

My car looks perfect.

Customer Service

Great service

Returned Clean

My Experience

Your main receptionist in the back office was pleasant and very accommodating. My only complaint was that when you called me to tell me to pick up the car you said I owed you money. Which was incorrect. Miscommunication with progressive insurance!

Likely to Recommend

Repair Quality

Customer Service

Good except the one gal said I owed money when I didn’t!

Returned Clean

My Experience

My or

My Experience

Likely to Recommend

Repair Quality

Repair looks beautiful!

Customer Service

Welcoming and efficient

Returned Clean

Likely to Recommend

Repair Quality

The team kept me well informed. It turns out that state farm is notoriously bad at paying the full cost of a repair. The team at Sarasota Bodyworx, worked very hard to explain to StateFarm why they should pay they questioned parts of the job. The job itself was extremely well done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already started recommending people.

Repair Quality

Great Service, attentive, great communication, and just made me feel comfortable.

Customer Service

Great communication, friendly and easy to talk to.

Returned Clean

Likely to Recommend

Repair Quality

The overall experience in scheduling was easy and great However, once we left, all of the lights on the dashboard lit up, because no one reset the computer after they replace the front bumper

Customer Service

If the follow through would have been completed with resetting the computer, we would’ve been extremely happy

Returned Clean

Likely to Recommend

Will not recommend to anyone.

Repair Quality

Not a good customer experience. Many delays, miscommunications, excuses and a final invoice with an incorrect total given to us. I would not recommend Sarasota BodyWorx. I rarely need to escalate a situation or raise my voice and this experience had me in that situation several times. They are extremely unorganized and the manager try’s to act professional and knowledgeable, but isn’t In my opinion.

Customer Service

Poor customer service.

Returned Clean

Likely to Recommend

Repair Quality

Great team we worked with. True representation that you would expect coming from Lexus. Lora and Brad were a pleasure to work with on our situation.

Customer Service

Great job. Well done and very expedient.

Returned Clean

Likely to Recommend

Repair Quality

I was very pleased with the finished “product” but amazed at the price. Thank you for all your professional friendly employees,, including Laura and Karoline

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Customer communication is biggest reason for lower score. Jarrod did a good job once I got his cell. But I seldom reached the shop when dialing their office number. No automated process to support updates for the customer which is what I am used to seeing.

Repair Quality

The work was high quality. But far more expensive than I could have conceived.

Customer Service

Needs work on responsiveness and pro activity in communicating with the customer. Finally got Jarrod’s cell which helped a lot. Also I got an automated email that informed me to expect automated updates. That message came a month after my car was provided to your shop. And I never got an update from it.

Returned Clean