Lithia Body and Paint of Klamath Falls

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a quick repair to recover the headlight

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 0.5/5.0

Customer Service - 2.5/5.0

My Experience - 5.0/5.0 -

They got the job done quick and efficiently. They made sure to call me one or two times a week to give me updates on my vehicle’s status. My car looked back to new like nothing ever happened

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job! They made sure to update me every week on the progress and they finished the job right on time when they said they would

Customer Service - 5.0/5.0 -

Everybody was nice and informative

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would

Repair Quality - 4.0/5.0 -

We are very happy with the repairs.Thank you

Customer Service - 4.0/5.0 -

Everyone was very nice and helpful

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

All is well

My Experience - 5.0/5.0 -

Great service and great people to work with. Did a great job on my tundra. Thank you very much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great quality and awesome service

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks to Christine and Brad for being so great to work with and everyone who did the manual labor to repair our vehicle good as new!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

We are very pleased with the customer service, especially from Christine and Brad, and would recommend Lithia body and paint to others and use them again!

My Experience - 5.0/5.0 -

Very nice team and people. Kept me updated every week on my car, which I really appreciated.

My Experience - 5.0/5.0 -

They did a good job. You wouldn’t even know my car was damaged their work was that good. I would recommend them to anyone in The Basin. I would take my truck there again if the future dictated so. Very good communication about the process as it went along.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

A very good experience with this shop. Repairs look very good. I would recommend to anyone I know. Good communication and very friendly staff. I would return to them if I ever need work in the future.

Customer Service - 5.0/5.0 -

Very good communication and a friendly staff… especially Chris the front desk gal.

Returned Clean

My Experience - 5.0/5.0 -

They kept me informed every step of the way. Took care of all the insurance bickering. They did an excellent job making me feel like a person and not a number. Took their time to know my name. Made every perfect again. Thank you all

Likely to Recommend - 5.0/5.0 -

I am very happy

Repair Quality - 5.0/5.0 -

They were awesome. They helped deal with the insurance and kept me up to date. I will gladly go back to these guys if i ever need and boy shop again

Customer Service - 5.0/5.0 -

Updates every week

Returned Clean

My Experience - 5.0/5.0 -

Can’t even tell anything happened! You guys did an amazing job thank you Earl and Ricky!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks brand new! Thank you lithia body and paint. Ricky & Earl you guys did amazing!

Customer Service - 5.0/5.0 -

Easy communication.

Returned Clean

My Experience - 5.0/5.0 -

Very good job on the repair. Communication and attitude were good throughout the process. Thank You

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I liked the updates of where my car was in the process and they left me a cookie in the car when I picked it up :)

My Experience - 5.0/5.0 -

Prompt,pleasant, excellent workmanship

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0 -

The work done is good but not great. I can still see 2 creases where the dent was on the side of the truck bed. Maybe this is normal but the body doesn't look as straight as the other side of the truck.

Customer Service - 3.5/5.0 -

On top of the work being covered by my insurance, I was told you could pop out a couple of door dings on the other side for $200 but that did not get done. Not sure why?

Returned Clean

My Experience - 5.0/5.0 -

It took long time to get the car back but the services is great!!

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0