Lithia Body & Paint of Boise

4.7 (872reviews)
95%
1318 N Maple Grove,  Boise,  ID  83704

In operation 23 years.

Full Service Collision Repair and Painting

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (872)

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Professional

Repair Quality

Customer Service

My Experience

Excellent Customer Service, easy process from beginning to end, our RAM truck looks great - quality of work is outstanding. Thank you.

Likely to Recommend

Repair Quality

outstanding results

Customer Service

Excellent Customer Service

My Experience

Everyone was friendly and helpful. Chris was especially patient when I called for progress reports. This was my first time with collision repairs and I really appreciate that I was treated so well. Thank you!

Likely to Recommend

Good job on the bodywork and great customer service. Very friendly.

Repair Quality

Very friendly and efficient

Customer Service

Friendly

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Repair Quality

Customer Service

My Experience

Lithia Body & Paint did an amazing job repairing our vehicle and their customer service was outstanding.

Likely to Recommend

Repair Quality

Chris Young did a great job. He explained the process at the start and made helpful suggestions.

Customer Service

Did a great job.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Johnny called me multiple times throughout the process to give me updates on my vehicle repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service!

My Experience

My experience with Lithia Body and Paint has been wonderful. Everything from the estimate for repair, to scheduling and getting the job done was seamless. My vehicle looks brand new again.

Likely to Recommend

Repair Quality

I had to take my car back because I was very unsatisfied with the work. I am still waiting to get my car back.

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I had a wonderful experience from start to finish! My car looks great!!

Likely to Recommend

I would highly recommend them.

Repair Quality

. They did an outstanding job on my car!

Customer Service

Chris did a excellent job!!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Done on time, as promised …excellent work and car was clean.

Customer Service

Very easy to deal with, everyone we dealt with was very nice and professional.

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Repair Quality

Customer Service

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Repair Quality

One of the replaced panels does not sit flush with panel next to it and there's a gap in the wheel well liner - I reached out about having it revisited but haven't heard back yet

Customer Service

People were courteous -- it sometimes took a little while to connect with someone or get a response from the right person-- but they seemed gracious about it when following up.

My Experience

I absolutely appreciate Johnny! He has been extremely helpful, very knowledgeable, and an absolute pleasure to work with! He called and kept me updated on every step of where my car was throughout the entire process! I appreciate his willingness to even take my car in for repairs! Everywhere I called they either were not accepting more cars or they weren’t months and months out before they could even see my car for an estimate! Johnny not only took my car in, but exceeded the time frame he gave me! That was also with delays due to shortages. I cannot thank Johnny enough for all his help and support, and honestly when I asked hard questions. He really made me feel like I was in good hands. He told me at one point, if he would not put his own family back in the car he would tell me the truth. I had multiple concerns with the damage and the amount of damage to my car! We need more honest workers like Johnny! I’m brill refer all my friends and family to Lithia let alone to Johnny! Thank you Johnny!! I appreciate you so much!

My Experience

Chris knocked it out of the park and took care of my truck when my insurance company dropped the ball.... the man deserves a 2 week Hawaii vacation paid in full by Ford.... seriously. My truck was done before I even had a chance to grab a coffee.... the man (Chris) is a LEGEND!!!!

Likely to Recommend

Spinal Tap the fictitious rock band would agree with me that Lithia Body & Paint is actually an Eleven out of Ten because Eleven is better than 10...

Repair Quality

Chris that handled getting my truck repaired, totally knocked it out of the park. Got my truck in and out before I even had a chance to get a coffee.... I'm not kidding....I was going to go to the main dealership building and walk around for a bit and look at the new Mustang... when Chris drove my truck out front and told me it was done. It looks better than new if that's possible. This is exactly why I wanted Lithia of Boise to repair my truck, I knew they would treat my truck like I how I would treat my grandma's car.

Customer Service

Again, Chris picked up the ball where my own insurance dropped the ball. He not only kept his word, he did better than promised..... and he promised pretty high

Returned Clean