Lithia Body & Paint of Reno
In operation 18 years, 6 years at this location.
Full Service Collision Repair and Painting
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Looks good and straight
Customer Service - 2.0/5.0 -
It took a long time to get fixed and communication was poor and usually initiated by me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Al was a was very helpful, they completed all work in timely manner
Likely to Recommend - 5.0/5.0 -
Always!
Repair Quality - 5.0/5.0 -
Al was wonderful! Great customer service !
Customer Service - 5.0/5.0 -
Wonderful! Very helpful and friendly
Likely to Recommend - 5.0/5.0 -
Second time with LBP and they will have my endorsement.
Repair Quality - 5.0/5.0 -
Looks good. Nice workmanship.
Customer Service - 5.0/5.0 -
Larry and Al were wonderful. Everything was seamless and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would refer as best place and service
Repair Quality - 5.0/5.0 -
10 GREAT JOB!!!!
Customer Service - 5.0/5.0 -
Thank you fantastic job
Likely to Recommend - 5.0/5.0 -
Totally great place
Repair Quality - 5.0/5.0 -
Al was my auto body guy and the service was beyond excellent. The service dept dropped my car off and it sat for a couple days because the auto body shop didn’t know why it was there. Once that confusion was sorted out and Al took over everything went smoothly and professionally. I could not be happier with the repairs and how Al handled things.
Customer Service - 5.0/5.0 -
Totally excellent customer service by Al
My Experience - 5.0/5.0 -
I did have the luxury of not needing the car for a month. The parts did take some time to get to the dealership and I know most don’t have time to wait. I was kept in the loop and it was all done and was able to pick it up quickly. I lease it and they put OEM parts on it so when the lease is over there will no issues because of the accident.
My Experience - 0.0/5.0 -
There was a lack of communication throughout the experience and the link provided in the email was not accurately updated. My car was returned to me very dirty with a white dust throughout the interior.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
took long time for repair work as per estimated schedule
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Although there was zero communication that I did not initiate, I have done business with Lithia body shop before and I specifically took my truck there because of the quality of their repairs. The body man and painters are great.
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I had to initiate all communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing. Rolling perfection thank you so much!!!!!
Customer Service - 5.0/5.0 -
My son and I were just now talking about how beautiful my jeep looks. Thank you so much. You guys did an outstanding job and I know you went beyond what you really had to do anyway that’s what my son says but I love it. It’s beautiful. I can’t wait to drive it. Thank you so very much Joetta.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely. I didn't realize there are Lithia's in CA. I thought it was just in Reno. (I'm from the bay area)
Repair Quality - 5.0/5.0 -
The car looked GREAT when I picked it up. I was worried that something was going to be missed and I'd have to drive back up to deal with it. Wasn't the case at all.
Customer Service - 5.0/5.0 -
Chris communicated everything timely and clearly. He was easy to reach. Everyone I spoke with was extremely friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like nothing happened.
Customer Service - 5.0/5.0 -
Everyone in service is friendly and knowledgeable.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Took forever to get the work done and kept getting pushed back repeatedly
Likely to Recommend - 5.0/5.0 -
Excellent customer service by Allstate and Ben Collins.
Repair Quality - 5.0/5.0 -
Ben Collins and Allstate, were excellent in communication, satisfaction and professionalism. Ben eased the repair process and customer service with the utmost kindness, thank you. Andrea
Customer Service - 5.0/5.0 -
Ben Collins was critical to the process and made Allstate. Communications effortless.