Lithia Body & Paint of Reno
In operation 18 years, 6 years at this location.
Full Service Collision Repair and Painting
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Car has more issues after than before
Customer Service - 3.0/5.0 -
Repaired vehicle without confirmation from me
My Experience - 5.0/5.0 -
Your customer service is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Door shuts weird
Customer Service - 2.0/5.0 -
Door has a different sound when latching then all the other doors do and it’s easier to open than all the other doors and has cause wear on the latch on the body of car which none of the other doors have on their latches. I do t know if it was where it was Parker or if it’s over spray but now my windshield has tiny specs when facing the sun and lastly there’s a scratch on my steering wheel leather about three inches long that wasn’t there prior to dropping off.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lithia did a great job
Customer Service - 5.0/5.0 -
Al Melo was very helpful and provided excellent customer service
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were good about communication for the most part and easy to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Al was very knowledgeable and kept me informed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Al and Larry were both exceptional on how they handled mine and my wife’s vehicles repair business. They were both knowledgeable and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Superior!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Does not appear that the repair was done properly. There is supposed to be a hole drilled at each end of the crack. This stops the damage from spreading. Not done here. This crack will now probably spread further. The back side of damage was not tended to at all. There are drips of plastic hanging out on back. But only in the middle of the crack. So makes me wonder how much of the crack was welded up. My experience has been that this repair is welded on both sides of crack, not done in this case. Does not look like a very professional repair. Feels like I got half a repair and will have to get it done again in the future. And it took longer than promised. Paint looks good.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection
Customer Service - 5.0/5.0 -
Awesome communication.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
It was great service. the only thing is that i no longer have the logo on the trunk of my car so it would be nice to replace the car part and still have the logo still there.