Lithia Body & Paint of Reno
In operation 18 years, 6 years at this location.
Full Service Collision Repair and Painting
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
I chose Lithia B&P because I bought my Subaru new from Lithia Reno Subaru
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
I would liked to have received updates by phone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
They removed a decoration from my car and did not tell me about it. I’ve also been having issues using my sunroof since I went to get it fixed.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'll sing their praises up one side of this state to the other.
Repair Quality - 5.0/5.0 -
First the bad news. My BRAND NEW Jeep Compass was damaged when a lady pulled out in front of me in Virginia city. But here s the good news, I was sent to Al Melo at Lithia Jeep Body and Paint. It was like Christmas in July. It took three weeks for my car to be fixed, but it was finished it was a July of 4th of July fireworks. Al is a gracious and professional gentleman, and a true professional to his trade. He and his staff did a wonderful job, and not only did a get my car as good as new, but I also made a friend I'll never forget.
Customer Service - 5.0/5.0 -
What ever they're paying Al Melo, it's not enough. Al and his staff are true professionals in every sense of the word.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
I did not recieve any updates or repair status calls. Only once the repairs were completed.
Customer Service - 4.5/5.0 -
See previous comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job and competed the job very fast. Ben was very helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My deals with Benjamin were excellent although I thought I perhaps maybe call a few too many times to check on things he did not seem disturbed or bothered by this. Took care of everything in a professional manner and handled everything just like he said he would. I also ended up bringing my truck in there to have the fender pulled a little bit because the tire was rubbing. He also did a good job on that. Which means that he got more business for you. That’s an outstanding employee, however slice it.
Customer Service - 5.0/5.0 -
Look at my original comments.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repair took weeks however it seems to be a good job window and doors work. Damage is gone.
Customer Service - 3.0/5.0 -
The car was to be cleaned and it was very dirty inside and outside. It appeared that the doors may have been removed and lots of dirt, dust and debris was blown into the car. The outside was dirty as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I mean this whole experience just speaks for itself.
Customer Service - 1.0/5.0 -
Ben is a nice dude. But it’s pretty bad business to damage and lose someone’s property, barely communicate/update with status, or accept responsibility to all that they’ve caused.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
My car looks beautiful after y’all were finished with it! Thank you for keeping great communication with me and having endless patience with the other folks insurance company. It was a trying experience for us both! Special Thanks to Ben Collins, you really came through for me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend!
Repair Quality - 5.0/5.0 -
Ben and Cameron are outstanding and I would recommend this dealership. They both are great communicators and went over and beyond to make sure I was completely satisfied. They were very detailed and did outstanding work on my vehicle. I am a new customer for life!
Customer Service - 5.0/5.0 -
Great communication and polite.