Lokey Collision Center
24 years at this location.
Lokey Collision is a full repair center which repairs all makes & models We hold factory Repair Certifications for Mercedes Benz, Infiniti, Kia and Nissan. We're a non DRP Collision center and work on your behalf to repair your vehicle back to factory standards not insurace standards.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The repaired area was perfect.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The problem should not happened in the first place. Wes Wanamaker was instrumental in resolving the issue.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent Communications
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Short term. Need more time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
my vehicle was started 7 days late, I was never notified and when I called for a status update I was told by Brett that my car had been in the shop for the first time on day 8 of an estimated 9 days. No one had notified me that my vehicle would be done much later than expected and it was unfortunate to find out that way. I am a commuter for work and it caused a lot of stress to have to be in a rental vehicle for more than 2 weeks and be unsure if the extra charges were going to be taken care of. I do appreciate Jeff reaching out to me and making sure everything was taken care of properly and that the delay in service did not cause me to have to come out of pocket.
My Experience - 5.0/5.0 -
David Foreman the Manger is one of most customer service oriented professional I have met. He and his staff do a wonderful job.
My Experience - 5.0/5.0 -
Bret Harris, Collision Representative, helped me a lot and we appreciate for his help and advise very much. He informed me up to date information in regard to the new parts order ( New Mercedes C-300, Bumper, Backorder) and other issues related to my car repair regularly and it helped me a lot. An also your Receptionest Diana Molina is very kind to the customers and I appreciate it very much.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Mr. Bret Harris helped me a lot in regard to
Customer Service - 4.5/5.0 -
Mr. Bret Harris helped me a lot to facilitate
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
I was not informed by the collision center that my repair time extended to 24 days. I found out through my insurance. I also had a cup holder liner in my car which is now missing and they cannot find it.