Lokey Collision Center
24 years at this location.
Lokey Collision is a full repair center which repairs all makes & models We hold factory Repair Certifications for Mercedes Benz, Infiniti, Kia and Nissan. We're a non DRP Collision center and work on your behalf to repair your vehicle back to factory standards not insurace standards.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job on my Titan. Paint looks perfect. Great Staff also! Very Good experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work done, very clean when I picked up the vehicle and pleased with the updates while my truck was in the shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!!!!! Everyone was very helpful. Couldn't ask for nicer
Customer Service - 5.0/5.0 -
Greatest.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Service was great
Repair Quality - 5.0/5.0 -
Repair was great, but didn’t like the fact car was left for 5 days and not fixed wheti got back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I gave customer service a 6 because I alway had a hard time getting an update on my car on process wise. Also I was told a few times that my car would be ready sooner but than always got pushed which in turn affected the length of my rental.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Discuss in person
Repair Quality - 1.5/5.0 -
My car was damaged while in the care of Likey VW. I was not provided pictures and was told it was a scratch. When I asked to see my car I was told it was way over in the body shop. I found my car myself and took pictures. I would prefer to talk with the manager in person and share the pictures face to face.
Customer Service - 1.5/5.0 -
My car was not returned to me before I had to leave town so I have not yet viewed my car post repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shannon and Cindy are awesome!!!!
Returned Clean
Likely to Recommend - 0.5/5.0 -
Terrible communication
Repair Quality - 1.5/5.0 -
Though the work they actually did was fine, I asked several times for an estimate to repair the front damage as well, and left my vehicle twice for a week. I was fully expecting to pay for the front damage to be fixed when I arrived to pick it up, even without anyone calling me with an estimate- whatever I was prepared to pay for the work done. To my dismay only the back damage was fixed. This has been a conversation that's been taking place for over a year, seeing as how I moved away right after the damage was done so it's been a process getting the van in for service since we use this as primary transportation for my handicapped child. I asked upon pickup that the manager called me Monday morning, and it's been a week and no call. I gave a 3 because the work done to the back panel was done correctly (though 8 days for this minor repair is a little ridiculous IMO). But the rest of this process, customer service, communication - was terrible.
Customer Service - 0.5/5.0 -
Terrible communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At lokey they’re always so nice taking care of my dad’s car