Lupient Collision Center-Brooklyn Park

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Marty provided me with truly exceptional customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Truly exceptional customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks fantastic!

Customer Service - 5.0/5.0 -

Everyone was very courteous and willing to answer any questions I had.

My Experience - 5.0/5.0 -

Job well done . Thank you !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work, my car was done good even though it took a while to be done.

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Marty at Lupient was so helpful with anything I needed. He kept me informed of everything going on with my shortage. I would definitely be back there if I ever needed anything done on my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone at Lupient was so nice, they took care of everything and explained everything, I never needed to ask anything it was all explained to me

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

repairs done and look like brand new. The detailing was a nice touch and appreciated

Customer Service - 5.0/5.0 -

very friendly

My Experience - 5.0/5.0 -

Car looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

This is a great shop! Good team of people to work with and great customer service.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

My experience was good. I was very pleased with my service the last time I was in so I told Allstate I wanted to come here again.

Repair Quality - 5.0/5.0 -

Welcomed me both times and received help right away

Customer Service - 5.0/5.0 -

I was pleased with my service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Would have liked more updates

My Experience - 5.0/5.0 -

It looks beautiful, as if nothing had happened. Thanks!

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Our repair took 5 days after they said it would be 2 days and we also had to pay for a rental car. Now we have to take it back and have it redone because there is a big splotch in the paint on the bumper.

Customer Service - 2.5/5.0 -

They gave us a date a week from now to bring it back in.

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

The came out with a new problem. It does not recognize the keys.

Customer Service - 3.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Too much to type into this little box.

Customer Service - 1.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Completely satisfied , great crew of people , I’d recommend them to all my friends & family , Thank you all very much !!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great crew ! Very professional I would recommend Your business to all my family & friends. Thank you for the wonderful experience !!

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

So far so good

Customer Service - 3.0/5.0 -

Normal

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Car parts replaced with cheap plastic looking part. Car doesn’t look the same as before being hit.

Customer Service - 5.0/5.0 -

Customer service folks were very nice.

My Experience - 5.0/5.0 -

Please in the future if you find an issue with the van during repair, please contact us to see if we'd like the other issue to be resolved. Thanks. EA