M & L Auto Collision

Likely to Recommend - 5.0/5.0 -

I referring my uncle

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job

My Experience - 5.0/5.0 -

I recently had my car repaired at M & L Auto Collision, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the team was attentive, professional, and genuinely kind. They took the time to explain the repair process clearly, answered all my questions, and made sure I felt comfortable every step of the way. The quality of the work truly exceeded my expectations. When I picked up my car, it looked better than I imagined — the repairs were flawless, and everything was completed with great attention to detail. It’s clear they take pride in their craftsmanship and customer satisfaction. A special thank you to Chris Kimball for keeping me updated throughout the entire process. Chris made sure I was always informed about the progress, which gave me real peace of mind. That level of communication and care makes all the difference. I highly recommend M & L Auto Collision to anyone looking for quality repairs and outstanding customer service!

Likely to Recommend - 5.0/5.0 -

I can confidently say that I would highly recommend M&L Auto Collision to any friend, family member, or colleague. My experience with them was outstanding from start to finish, and they truly exceeded my expectations. Their professionalism, clear communication, quality workmanship, and genuine care for their customers really set them apart. It’s not easy to find a repair shop you can fully trust, but they earned my confidence every step of the way. If anyone I know ever needs collision repair or auto body work, M&L Auto Collision will be the first place I recommend without hesitation.

Repair Quality - 5.0/5.0 -

I recently had my car repaired at M&L Auto Collision, and I couldn’t be more impressed with the entire experience. From the moment I walked in, their team was attentive, professional, and genuinely focused on making the process as smooth as possible for me. They kept me consistently updated throughout the repair process, which gave me so much peace of mind. I never had to wonder what was happening with my vehicle — they communicated clearly and promptly every step of the way. It’s rare to find a shop that prioritizes customer communication the way they do. I especially want to highlight Chris Kimball. Chris was completely upfront with me about all the costs involved. He took the time to explain everything in detail, answered all of my questions, and made sure there were no surprises. His honesty and transparency really stood out and built a lot of trust. The quality of the repairs was excellent, and my car looks as good as new. If you’re looking for a collision repair shop that is professional, communicative, and trustworthy, I highly recommend M&L Auto Collision. They truly go above and beyond for their customers.

Customer Service - 5.0/5.0 -

I had a wonderful experience with the customer service at M&L Auto Collision. From the very first interaction, their team was friendly, professional, and genuinely attentive to my needs. They made what could have been a stressful situation feel manageable and straightforward. Everyone I spoke with took the time to listen carefully and answer my questions thoroughly. They explained the repair process clearly and made sure I understood each step. I especially appreciated how proactive they were with updates — I was never left wondering about the status of my vehicle. Their communication was prompt, courteous, and transparent, which gave me a lot of confidence in their work. It’s clear they truly care about their customers and take pride in delivering excellent service. I would absolutely recommend M&L Auto Collision to anyone looking for not only quality repairs, but also exceptional customer care.

Returned Clean

My Experience - 5.0/5.0 -

I couldn’t be more pleased. I made one phone call to Steve. Had my truck picked up towed to your facility. Repaired it within a couple days. Set up with Safelite to get my windshield taken. Care of you guys are amazing. I didn’t have to do lift a finger your department is outstanding. I’ve gone ahead and ordered lunch for the whole crew for tomorrow. I’ve recommended you guys to numerous people you’ve taken care of my son‘s truck my daughter‘s truck and mine three times now thank you so much. I think that’s enough my God.

Likely to Recommend - 5.0/5.0 -

I recommend you guys to everybody. I know I’ve had three of my friends go there already plus my son and Daughter for their vehicle vehicles.

Repair Quality - 5.0/5.0 -

Needless to say I’ve been to MNL Auto Collision approximately 7 to 10 times 3 with my vehicle twice with my daughters and twice with my sons, they take the time to do it right but get it done in a timely manner always communicate and let us know what’s going on this time. I was having my windshield replaced and there was damage at the bottom of the windshield. I called and talked to Steve. He arranged for pick up of my vehicle and got it done so fast I couldn’t believe it. Had a new windshield in there the same week and got it home thank you MNL and thank you Steve you guys are amazing.

Customer Service - 5.0/5.0 -

Customer service is amazing there you won’t get it any better anywhere else?

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service is always good

Customer Service - 5.0/5.0

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Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0 -

Wanted the locks to be replaced on the tool box and it was completely forgotten about. Called and asked about it and my call was never returned.

Customer Service - 3.0/5.0 -

Wanted the locks to be replaced on the tool box and it was completely forgotten about. Called and asked about it and my call was never returned.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Very satisfied

Customer Service - 4.5/5.0 -

Very satisfied

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Professionally done

Customer Service - 4.5/5.0 -

Nice job

My Experience - 5.0/5.0 -

Great work!! Friendly staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great people. Wonderful service. Kept me posted on all stages of the repairs.

Customer Service - 5.0/5.0 -

Great great customer service

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The best customer service I have experience, I recommended them for any body shop work that anyone needs.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service

Customer Service - 5.0/5.0 -

Excellent customer seevice

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work!

Customer Service - 5.0/5.0 -

Very professional

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Likely to Recommend - 5.0/5.0 -

I am anxious to refer this company to anyone I come across who needs such services.

Repair Quality - 5.0/5.0 -

This is my first experience with M & L and I chose them based off of location and the high ratings from customers. They go above and beyond what you ask, and they are quick to take care of any concerns you have. I don't wish to need another collision repair but if it happens, I know where I will be going again. Well done to every employee. God bless all of you and your business.

Customer Service - 5.0/5.0 -

By far the best customer service I have had in my lifetime dealing with auto repair shops. Excellent employees, they really treat you like family. They assured that every detail was to my satisfaction. Well done!

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Absolutely! I’ve already recommended M&L to friends! It’s such a relief to know we have “our place” for any future repairs.

Repair Quality - 5.0/5.0 -

So very happy with their high quality workmanship and personal customer service! Steve is the best!!

Customer Service - 5.0/5.0

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