M & S Collision - Santa Clara
In operation 20 years.
M & S Collision is a family owned auto repair business that has been in business since 1983. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Happy with the work but took more time than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Friendly and helpful staff. The job was done well.
Repair Quality - 5.0/5.0 -
The repair looks great.
Customer Service - 5.0/5.0 -
Friendly staff. Helpful and they did a good job fixing my car! Recommend them!
Likely to Recommend - 5.0/5.0 -
Was recommended by my mechanic. I will be doing the same.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Appreciated everything Tony and staff did to repair my car and provide excellent service
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
There's no justice at all if I recommend them to anyone. They work for their own pockets and no one else. Too bad my son picked them twice without my approval or blessings. The extended and extended the completion date and blamed it on the Parts Manufacturer's. We'll never know the truth why it took them that long.
Repair Quality - 2.5/5.0 -
It's too early to say. Hopefully it will last and properly done.
Customer Service - 2.0/5.0 -
It took nearly 2 months and hundreds of unnecessary expenses for rental car without the Shop providing a single day of Car Rental or Loan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Overall very easy process, and great service. I had no issues with it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair work related to the collision was done well. However, we also had agreed to replace the windshield at the same time (separate bill). He forgot to do it so we had to go back again to do the windshield. He compensated us by waiving charges for other incidental work that was not related to the collision.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service and accommodating:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very prompt response in emails. Timely fix for the car. Great experience. Tony is very professional and nice in communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and staffs. Tony was very helpful. He was able to get my car in to fix very quickly and professionally. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
AND AS A RESULT, AAA, TOO!!!
Repair Quality - 5.0/5.0 -
Completely. And the first time!! Often these days it takes 2 to 3 times to get it right. Not with M & S! Right the first time!
Customer Service - 5.0/5.0 -
Soooo happy with Tony and his team at M & S. We hadn't heard of them before, and hoping that AAA was sending us "someplace good".... and we were pleasantly surprised, at every turn!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Staff was very friendly and repaired my car in the time they estimated.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Thanks ; to fix my car; I 'm satisfied
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Excelent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
M&S Collision did an excellent job, communication was excellent and my car was ready on the promised date.
My Experience - 5.0/5.0 -
Easy communication, good service.