M. Toguchi Body Shop, Inc.

4.9 (1,881reviews)

98%

(808) 244-5339

822 Alua St., Wailuku, HI 96793

98%

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822 Alua St.
Wailuku, HI 96793

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About M. Toguchi Body Shop, Inc.

See Photos

822 Alua St.
Wailuku, HI 96793

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 68 years.

M. Toguchi Body Shop Inc. will ensure our customers’ peace of mind through trust, empathy, and integrity while delivering outstanding customer service and a world-class repair of their vehicle.

Services

Insurance Company Assistance
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 4:30 pm
Tue	7:30 am - 4:30 pm
Wed	7:30 am - 4:30 pm
Thu	7:30 am - 4:30 pm
Fri	7:30 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,881)

Sort By:
Newest
Rating

1,690 Customers Rated

5 Stars

81.6% Complete

(1534)
4 Stars

6.2% Complete

(116)
3 Stars

1% Complete

(19)
2 Stars

0.6% Complete

(11)
1 Star

0.3% Complete

(5)
< 1 Star

0.3% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The text and email update system received widespread appreciation for keeping customers informed throughout the repair process. Staff friendliness and professionalism were frequently highlighted as standout qualities. Several customers noted repairs were completed ahead of schedule, reflecting strong operational efficiency. A few customers mentioned isolated concerns, including miscommunications about completion dates, minor repair oversights, and occasional delays due to parts availability or supply chain issues - though many acknowledged these were often outside the shop's control. Customers also appreciated the shop handling insurance paperwork directly. Overall, the sentiment is overwhelmingly positive, with many customers expressing they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... my car in for repair before at M Toguchi shop and the work on my car has been nothing less than perfect! The delightful staff make a stressful experience ..." Read more

"... Toguchi Body Shop has made my car look like new. The quality of their workmanship is awe inspiring and so dependable. The invoice has always been very fair too. Thank ..." Read more

"... fourth time we have used them over a 16 year period. Never major repairs but always looked OEM quality. Any paint-matching differences have been undetectable ..." Read more

"Excellent communication. Car looks like new after repairs to fix damage from collision with a deer."

"Had to wait a while for an appointment, but their work was top quality and everything came out great"

"They told me it'll take one week but got it done within 2 days. Awesome"

"Truck was finished earlier than expected."

"My car was done a few days earlier than was estimated."

"... 10 because from the time we dropped the car off, you completed it within the given time frame. The 2 points were, I believe, we were forgotten ..." Read more

"Appreciate the quick completion of the work."

"... looks like brand new again! I appreciate very much on how you communicate with me from the very start until its finished! Thank you so much for a job well done! If Im giving ..." Read more

"Repair was great but communication wasnt perfect. We received a text message on the day the car was ..." Read more

"Customer service was excellent, kept me informed. And my car looked like new."

"Updates through entire process from beginning to completion"

"Not having to go back to get the job done. Dont tell customers this car is finished if its not. Service was good otherwise."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... my car in for repair before at M Toguchi shop and the work on my car has been nothing less than perfect! The delightful staff make a stressful experience ..." Read more

"... Toguchi Body Shop has made my car look like new. The quality of their workmanship is awe inspiring and so dependable. The invoice has always been very fair too. Thank ..." Read more

"... fourth time we have used them over a 16 year period. Never major repairs but always looked OEM quality. Any paint-matching differences have been undetectable ..." Read more

"Excellent communication. Car looks like new after repairs to fix damage from collision with a deer."

"Had to wait a while for an appointment, but their work was top quality and everything came out great"

"They told me it'll take one week but got it done within 2 days. Awesome"

"Truck was finished earlier than expected."

"My car was done a few days earlier than was estimated."

"... 10 because from the time we dropped the car off, you completed it within the given time frame. The 2 points were, I believe, we were forgotten ..." Read more

"Appreciate the quick completion of the work."

"... looks like brand new again! I appreciate very much on how you communicate with me from the very start until its finished! Thank you so much for a job well done! If Im giving ..." Read more

"Repair was great but communication wasnt perfect. We received a text message on the day the car was ..." Read more

"Customer service was excellent, kept me informed. And my car looked like new."

"Updates through entire process from beginning to completion"

"Not having to go back to get the job done. Dont tell customers this car is finished if its not. Service was good otherwise."

Shayne Claire (Nissan owner) reviewed 8/26/26

I already have

The work on my SUV was perfect. It’s actually in better shape than before the accident it was in.

The customer service is what really stood out. It was really great working with Alex, Cedric, and Bryce.

Nohea (Toyota owner) reviewed 8/25/26

Definitely will recommend your shop.

Body work was top notch. Communication on updates were accurate. Amount of time taken to repair my vehicle was satisfactory. Friendly and courteous communication.

Amazing customer service. I was kept well informed at all times of progress.

Ryan (Toyota owner) reviewed 8/24/26

Highly recommend this body shop. They did a wonderful job. My truck looks brand new. Thanks again.

Timothy (Acura owner) reviewed 8/12/26

Hate needing a body shop but always a pleasure dealing with Bryce.

Luis (RAM owner) reviewed 8/11/26

Jeffrey (Ford owner) reviewed 8/10/26

Ramona (Honda owner) reviewed 8/5/26

Lianne (Subaru owner) reviewed 8/5/26

Good communication and service

Shawna (Nissan owner) reviewed 8/3/26

Would definitely recommend to family & friends!

Wonderful customer service and great communication!

Fantastic service, would highly recommend!

Courtney (Kia owner) reviewed 8/3/26

The only thing was I really wanted to replace the driver side door and bodywork jumped the gun in ordering the part for the door. If waited possibly could have replaced the whole door OHH WELL

I had a very good experience with this body shop and I would recommend them to everyone also I would am going to be using them in the future as well.

Very satisfied

Jamie-Lynn (Toyota owner) reviewed 8/3/26

Very happy with the service & work on my truck. Awesome Job🤙🏽 Thank you to Bryce & M. Toguchi Body Shop Team for getting it done for me!!! Aloha🤙🏽

Highly recommend to anyone. Also thinking of doing some work on my vehicle in the future. Just because of the sense of great atmosphere around there to make you feel comfortable.

Mike Toguchi Body Shop service was Awesome & very happy with my Truck. Also thank you to Bryce for allowing his time to carefully make sure all was being done great, Appreciate it!! Nice to know a solid team who takes care, communicates & trust like Family. Much Aloha🤙🏽

Awesome work. Highly recommended always on point when something changes, they let me know right away Fast response.

Anjelica (Honda owner) reviewed 8/3/26

Adolfo (Honda owner) reviewed 8/1/26

I completely satisfied

Sherrilee (Honda owner) reviewed 7/30/26

Bruce (Nissan owner) reviewed 7/29/26

we were very happy with our experience with our recent repair. Everyone was very friendly and professional. The results were top notch.

Everyone in the office was professional and friendly

Michael (Honda owner) reviewed 7/27/26

Davin was great. Truly focused on getting the repair done correctly. Provided a complete explanation on exactly how the shop would accomplish the repair. Without hesitation I will recommend the M Toguchi to anyone. Mahalo to all who work here.

Stacey (Acura owner) reviewed 7/17/26

Excellent customer service and high quality work.

Outstanding in every way.

Talia (Toyota owner) reviewed 7/9/26

Laura (Subaru owner) reviewed 7/6/26

Great work.

Maximo (Toyota owner) reviewed 7/6/26

I have been choosing M Toguchi whenever our cars need exterior repairs like painting , dent patching bumper replacements etc. because the shop is reliable, prompt responding calls & friendly office staff . I highly recommend to my family & friends to utilize them whenever auto body needs repairs *****

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

M. Toguchi Body Shop, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

About M. Toguchi Body Shop, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,881)

1,690 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -