Maguire's Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick and reliable service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Did a professional job inside & outside.

Repair Quality - 5.0/5.0 -

Job was done completely. Everything looks great, inside& outside. Blue document holder was a nice touch.

Customer Service - 5.0/5.0 -

Let me know when I could pick up my car at the shop.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very helpful and quick with the repair. Dan was informing me every step of the way. Thanks guys!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Bad overall experience. Great looking vehicle at the end but the experience was just stressful, exhausting and plain awful

Repair Quality - 5.0/5.0 -

The car looks practically new. Dan had it detailed inside and out. It looked great!

Customer Service - 1.0/5.0 -

I'm sorry but from the beginning I had a rough experience with the collision center. Dan was super helpful with a tow to the center then Jesse ( who apparently isn't there anymore) was NO HELP at all from 12/9-12/20 when my insurance was waiting on them which happened again from 1/4-1/18 this all ended up costing me over $900 in car rental fees a $250 deductible . I was not happy how this whole experience was handled at all!! I was told no help with a loaner- I didn't qualify, I was told numerous times I had to handle all calls to the insurance agent. Very very very frustrating....

Likely to Recommend - 0.5/5.0 -

I would be embarrassed if i recommended a friend to the dealership and the same thing happened to them as what happened to my repair

Repair Quality - 1.5/5.0 -

Had vehicle towed in and when I first talked with body shop they said it would take roughly 2 weeks, it ended up taking a lot longer, when I did get the vehicle back I noticed while driving the vehicle that the vehicle wasn’t aligned correctly and there were other issues, there was a piece hanging down, the headlight was completely pointed wrong. I had to take it back again, this whole time I’m without a vehicle because they wouldn’t provide a loaner, so when I got it back again. For the second time the alignment was fixed, the plastic piece underneath was fixed and the headlight was then aligned better then when I first got it back but still not right, and there was a loose metal rattling noise on my passenger door that just showed up which that door was disassembled so I assume it wasn’t fixed correctly. At that point I didn’t even bother calling back, I couldn’t continue to go without a vehicle, shortly after I got rid of the vehicle! I will definitely will not take any of my Ford vehicles to that shop, and honestly it’s par for the course cause I tired buying a vehicle there numerous times and different years and they where always the most expensive that is why even though the dealership is 2 miles from me , I purposely drive a lot further to another for dealership because I haven’t had any issues with them and they always give me the best deal. Honestly this dealership is so close to my house I really wish they were a dealership I could take my vehicle to and buy vehicles from and i can’t say that the employees aren’t nice, they really are awesome and very nice and professional, I hope one day I can trust the work and hopefully buy my next vehicle from them, and when I time comes I will again give them a chance to sell me a vehicle they just need to be more competitive because they are always the highest price which again I really hope that changes in the future.

Customer Service - 3.0/5.0 -

The body shop manager was very professional and nice, however the work performed was done poorly.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I definitely would recommend you guys.

Repair Quality - 5.0/5.0 -

Thank you very much. You guys did an awesome job for fixing my Mazda.

Customer Service - 4.5/5.0 -

I really didn’t see anybody just the cashier and she was polite and attentive.

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your staff does a fantastic job. We thank you. Cpl Wright.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

great work and service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great Job

Repair Quality - 5.0/5.0 -

Thanks for the great work

Customer Service - 5.0/5.0 -

Thanks for being so friendly

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Only complaint was how long it took to be completed. I am aware many accidents happen and I do understand

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Garrett was knowledgeable and helpful

Returned Clean