Malloy Collision Center of Winchester

4.4 (310reviews)
100%
2725 Valley Ave,  Winchester,  VA  22601
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (310)

Likely to Recommend

Repair Quality

Customer Service

The customer service was very poor. Even though having my car for over a month, no one communicated to me the status or update on the repairs. I would have to make multiple calls and leave messages which were never returned. Every time I would call the receptionist would say that the person is out for lunch or not available and would leave a message to call me back which he never did. I even had to go in person to get updates on my repairs. I would not recommend Malloy collision to anyone as a result.

My Experience

The repair work was excellent. However, when we got the car back, the back half of the interior had not been cleaned. Also, tape residue remained on the rear window and a little bit was still above the doors.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend this shop for all repairs.

Repair Quality

My car suffered a dear strike and now there is no evidence of it ever happening. Wonderful repair job. Thanks!!!

Customer Service

Chris is a great guy to have worked with. Kept me up to date as the repairs progressed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Professional

Repair Quality

Professionalism

Customer Service

Professionalism

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work on the truck looks great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for taking care of our Subaru.

Likely to Recommend

Yes I would

Repair Quality

The shop did a great job looks like it never happened

Customer Service

Likely to Recommend

Repair Quality

Quality repair just not much information on progress throughout the process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service at Malloy Collision is outstanding. Everyone I interacted with were friendly and professional. Jay and the front office staff provide great service and the technicians returned my vehicle to like new condition.

Customer Service

See first comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service. Job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean