Mancuso Auto Body

4.9 (1,370reviews)
96%
527 South Fulton Avenue,  Mt Vernon,  NY  10550

Mancuso Auto Body is a friendly and family oriented atmosphere. Our facility has been providing outstanding service to our customers for over 50 years. Our Facility is reliable, commitment to quality & honest service and recognized by all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,370)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many describing repairs as making vehicles look brand new and highlighting outstanding craftsmanship. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The team is frequently commended for being professional, courteous, and knowledgeable. Timeliness is another key positive, with many customers noting repairs completed on time or even early. The warranty coverage and clean vehicle return also receive positive mentions. Some customers noted higher costs as a concern, and a few experienced delays due to parts availability.
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"Immaculate. Like brand new."
"For what they worked on the repair was top notch."
"... well with my insurance and the job was done cleanly. They repaired my car to what it looked like before the damages caused by a hit and run." Read more
"Excellent customer service and repair."
"They did a beautiful job repairing my car. They also did it in a timely manner."
"Delivered before time"
"It was ready on time."
"From the beginning to end, everything was timely."
"It was done a few days early which was great and I was not worrisome that the quality of the work ..." Read more
"I received daily alerts, updates."
"They communicated with me throughout the process I was very pleased."
"Very good work, I appreciate good craftsmanship. Communication regarding progress was timely."
"I appreciate receiving regular updates regarding the status of my vehicle."
"I would get either a text alert or phone call"

My Experience

Karoline kept me updated on everything, & was very kind & patient!

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Yes, absolutely!

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The staff was amazing. My car repair was done on time. My vehicle looks incredible.

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The customer service I received was great.

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My Experience

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Very satisfied, great job on my car. Good communication and while I hope I don’t need work done soon, if I do, I would pick this shop.

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My Experience

I was very happy with the work. I will not hesitate to return to Mancuso for any work I need in the future and would recommend family and friends. Thank you!!!

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Would absolutely recommend family and/or friends

Repair Quality

Car looks great

Customer Service

Excellent customer service, very professional

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Great experience, they communicated very well and were timely in the repair process. Worked well with my insurance and the job was done cleanly. They repaired my car to what it looked like before the damages caused by a hit and run.

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Great customer service from every person I interacted with.

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Thank you

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Returned Clean

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This is my second experience utilizing Mancuso's services, and I must say, they are truly exceptional. The caliber of their work is outstanding, and their staff members are remarkable. They provide the most exemplary customer service I have encountered within this industry. As customers, we often experience stress when our vehicles sustain damage, and Mancuso effortlessly alleviates these concerns. They even assisted me in securing a rental vehicle at a reduced rate while my car was undergoing repairs. You can undoubtedly rest assured that you are in excellent hands when you choose Mancuso.

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Best people!!! My car was spotless at pick up! Everything was smooth! Will definitely return if needed!

Returned Clean

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I suppose I would let people know who I used if someone asked me but it’s unlikely any of my friends would ask because most of them don’t drive and would probably go through their own insurance to select a body shop that’s covered…

Repair Quality

For what they worked on the repair was top notch.

Customer Service

The work they did on what they repaired is a 10…the bumper looks good as new…only reason why I rated 9 is because the quote for the other repair jobs was way out of my budget. I would have liked them to pop the dent out of the door for a small fee but instead he estimated a full door replacement and maybe that’s right way to go about it, but I found a guy riding around in a dent repair truck who popped it out for a few hundred bucks and we will see whether or not it passes Toyota inspection when the time comes I guess.