Mancuso Auto Body

4.9 (1,372reviews)
97%
527 South Fulton Avenue,  Mt Vernon,  NY  10550
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Mancuso Auto Body is a friendly and family oriented atmosphere. Our facility has been providing outstanding service to our customers for over 50 years. Our Facility is reliable, commitment to quality & honest service and recognized by all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (1,372)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, with many highlighting the exceptional professionalism and friendliness of the team. Communication throughout the repair process received strong commendations, with customers appreciating regular updates via calls and text messages. Timeliness was frequently noted as a strength, with vehicles often completed on or ahead of schedule. Customers also valued the courteous, caring atmosphere and the shop's ability to ease the stress of the repair process. A few customers noted that turnaround times occasionally ran longer than initially expected, and some felt pricing was on the higher side, both observations shared directly by customers as areas to keep in mind.
AI-Generated from reviews written in the last 12 months
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"... is the premier of what a shop should be. They are very precise and courteous. They communicated throughout the process and even returned my vehicle cleaned ..." Read more
"... shop did an amazing job. When they repaired my car, they made it look brand new." Read more
"... absolutely satisfied with the work done on my vehicle. My car looks like new again, within the time frame it was done. You guys were so professional from start ..." Read more
"The work they did on what they repaired is a 10…the bumper looks good as new…only reason why I rated 9 is because the quote for ..." Read more
"... promised. I will definitely come again if the need be. Their work made my car look and feel brand new. rises. I cannot speak highly enough about Mancuso ..." Read more
"They did a beautiful job repairing my car. They also did it in a timely manner."
"My car was done when promised"
"It was done a few days early which was great and I was not worrisome that the quality of the work was rushed."
"Turnaround time was longer than originally expected but for the most part it wasnt a big issue."
"The staff was amazing. My car repair was done on time. My vehicle looks incredible."
"They were communicating with me very well throughout the whole process so am very pleased with their work ."
"Very good work, I appreciate good craftsmanship. Communication regarding progress was timely."
"I appreciate receiving regular updates regarding the status of my vehicle."
"Wonderful service and care! Mancuso Auto Body exhibited clear communication and delivered on time, as promised. I will definitely ..." Read more
"The only feedback I would have is wanting to be reached out to whenever something came up, especially when the pickup date kept getting pushed ..." Read more

My Experience

Karoline kept me updated on everything, & was very kind & patient!

Likely to Recommend

Excellent

Repair Quality

Karoline was very helpful & kind! She kept me updated on everything!

Customer Service

Karoline was very helpful, kind & available to me, when necessary!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would have Mancuso do work on my car again and I would happily recommend them to anyone who needed car repair work.

Repair Quality

Mancuso was top notch from day one to the return of my car. Karoline was the greatest. She explained every step so clearly and my car repair went exactly as planned. The work was so good. Also, every person I dealt with on the Mancuso Auto team was so friendly and helpful. I am so grateful to them and would use them and recommend them to anyone!

Customer Service

I am completely satisfied with Mancuso Auto Body. The customer service was great and they greeted me with a smile each time I walked in. You cannot expect or ask for greater and friendlier service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Yes, absolutely!

Repair Quality

The staff was amazing. My car repair was done on time. My vehicle looks incredible.

Customer Service

The customer service I received was great.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very satisfied, great job on my car. Good communication and while I hope I don’t need work done soon, if I do, I would pick this shop.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very happy with the work. I will not hesitate to return to Mancuso for any work I need in the future and would recommend family and friends. Thank you!!!

Likely to Recommend

Would absolutely recommend family and/or friends

Repair Quality

Car looks great

Customer Service

Excellent customer service, very professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great experience, they communicated very well and were timely in the repair process. Worked well with my insurance and the job was done cleanly. They repaired my car to what it looked like before the damages caused by a hit and run.

Customer Service

Great customer service from every person I interacted with.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Thank you

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

This is my second experience utilizing Mancuso's services, and I must say, they are truly exceptional. The caliber of their work is outstanding, and their staff members are remarkable. They provide the most exemplary customer service I have encountered within this industry. As customers, we often experience stress when our vehicles sustain damage, and Mancuso effortlessly alleviates these concerns. They even assisted me in securing a rental vehicle at a reduced rate while my car was undergoing repairs. You can undoubtedly rest assured that you are in excellent hands when you choose Mancuso.

Kept me Informed?

Yes

Ready on Time?

No

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