Mannings - English Station

4.8 (141reviews)
96%
808 N English Station Rd,  Louisville,  KY  40223

In operation 32 years.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (141)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

On time repaire and done the work preferably.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the fine work done to repair my automobile. I’m also grateful for the updates that staff and owners gave me so that I could monitor the progress of the repairs.

Likely to Recommend

Repair Quality

I am happy with the repair and I want to add a comment about the care with which Manning kept me informed with daily phone calls. That is exceptional service.

Customer Service

See the comments above. Exceptional service.

Returned Clean

Likely to Recommend

Returning car this coming week for component fitment issue hood to grill...

Repair Quality

Returning to discuss a fitment issue inre repair area.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your great service, communication, and kindness. We will always recommend you going forward! We appreciate going the extra mile and making sure the car was clean when we picked it up!

Likely to Recommend

Repair Quality

Car is like new Well done and thank you.

Customer Service

Returned Clean

My Experience

The repair was completed on time and at the quoted price. The quality of the work was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The looks great, thank you for the thorough work. The team found more damage than originally thought, and took care of that too -

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I took my car home after the team said it was all ready to go. I get home and see ripped underskirt. I call and text Mannings the pictures. I bring the car back in. They take the car back and say they didn't even look at the back of the undercarriage- they forgot to put a part on as well. I get my car back a second time saying it's all good. I look to see the issue I initially texted wasn't even touched. The whole team was bumbling around like no one knew what they were doing. I guess they didn't even bother to observe all the damage that occurred. So they had to order another part and extended the situation again. And no one wanted to take accountability. Look, I get it- mistakes happen. I get it, and I wouldn't be upset if it was just a simple mistake. This situation, however, gave me the impression that this team is lazy or incompetent and does sloppy work. It was hard for me to believe that a shop that came so highly referred and reviewed dropped the ball so many times for just one car. Maybe this was just a fluke, maybe they normally do wonderful and consistent work. But my experience left me thinking that I won't be bringing my vehicles here again nor referring it to anyone else.

Customer Service

James and Adam were great to work with. Very personable and professional. It stinks that their team didn't back them up with quality.

Likely to Recommend

Repair Quality

My car looks great, it was done super fast, and the communication was on point

Customer Service

Returned Clean

My Experience

Superb, superb, superb is the word for my recent repair experience. Thanks Mannings Body Shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All personnel were attentive and answered all my questions and took initiative to find answers in a timely manner. Paperwork and final adjustments were done and ready for me at the appointed time. All good. My car looks amazing am very pleased.

Likely to Recommend

Repair Quality

Attentive service beautiful product supportive staff totally satisfied with my car.

Customer Service

Very patient with my questions and concerns. Satisfactory attention to inquiries. Prompt return when contacted with questions.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Had a good experience with them.

Repair Quality

Consistent communication with updates, completed the repair on time.

Customer Service

Very professional.

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service. Superbly professional. Timely. And where a simple mistake was made they more than made it right. Car looks like new and any evidence of damage looks completely erased as if it never happened!

Customer Service

Superb professionalism!

Returned Clean