Martin Collision Center

4.9 (463reviews)
100%
420 West Southline St.,  Cleveland,  TX  77327

In operation 85 years.

In our state of the art Collision Center, our certified repair technicians work on most all makes and models. We are a direct repair facility for most major insurance companies which allows your claim to be handled quickly and without hassle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (463)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff being described as professional, courteous, and helpful throughout the repair process. Many highlight the excellent communication through regular text updates keeping them informed at every step. The quality of repairs receives high marks, with vehicles looking brand new and work completed professionally. Timeliness is generally strong, with several repairs completed early or on schedule. Customers appreciate the thorough cleaning service and attention to detail. While most experiences are highly positive, some customers noted delays in completion dates and communication gaps during extended repairs, along with occasional issues requiring return visits.
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"Great service and the repair looked great."
"Got the car back after having it in for some scratches and the scratches are still there.."
"Excellent job"
"Did a great job"
"The customer service was exceptional!! I was always updated in a timely manner."
"... car was hit, they made the entire process seamless. They kept me updated every step of the way with text messages, the staff was professional, and my car looks brand ..." Read more
"Yes text updates were great"
"Updates were not provided timely when there were delays. We had to call and get the update."
"Todo muy profesional, y constante comunicación en el avance de la reparacion"

My Experience

I appreciated the updates. Maybe your phone should come through as Martin repair instead of quick lube tire center. If I don't recognize a number I will not answer. Staff was very helpful and pleasant.

Likely to Recommend

Repair Quality

9... only because my car was so old they didn't have the parts to repair. They kept me informed of the progress.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The customer service was excellent. They he entire team kept me up to date throughout the process. I was very impressed on the communication your team gave me! I never had to call or check in they beat me to it and I was very pleased about that

Returned Clean

Likely to Recommend

Repair Quality

Totally satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Good job and within the time frame they promised.

Likely to Recommend

Repair Quality

Repairs completed timely and done well.

Customer Service

Returned Clean

My Experience

A vehicle cleaning would be awesome after being fixed. Lol Other places do! Otherwise greatest experience ever.

My Experience

Great work.Great customer service, all in all excellent service

Likely to Recommend

Repair Quality

Great job ! Completed on time.

Customer Service

Great !!

Returned Clean

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Excellent

Returned Clean

My Experience

Y’all have taken care of my truck twice. I’ve been happy with your service. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Very satisfied

Returned Clean

My Experience

Great job no complaints .

Likely to Recommend

Repair Quality

Shalee was great

Customer Service

It was great

Returned Clean

My Experience

stayed in touch with insurance and rental car company and kept me up to date

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You did everything you could to make it happen but it was too costly. You were up front about everything and we thank you 😊

Likely to Recommend

Repair Quality

Shaun was extremely helpful and answered any and every questions I had!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was a good job.

Customer Service

Good job on my truck

Returned Clean

Likely to Recommend

Repair Quality

Shaun Davis was awesome. Helped me through the entire process also body shop did outstanding job would highly recommend Martin Collision Center

Customer Service

Shaun Davis was awesome. Helped me through the entire process also body shop did outstanding job would highly recommend Martin Collision Center

Returned Clean

My Experience

Shaun was great!