Martin Collision Center

4.9 (463reviews)
100%
420 West Southline St.,  Cleveland,  TX  77327

In operation 85 years.

In our state of the art Collision Center, our certified repair technicians work on most all makes and models. We are a direct repair facility for most major insurance companies which allows your claim to be handled quickly and without hassle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (463)

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My Experience

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My Experience

Very appreciative of the work done in the collision center. The staff was willing to work me in since I was from our of town, even though I had no appointment. Would definitely recommend this facility!

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My Experience

Brought in my car for repair on my bumper and when I picked it up and inspect it. I saw scratches on my brand NEW rims I just bought my self for $1,000 cash! And they will be paying for it. To even top it off they detailed my car after the bumper repair and when I checked the inside of my car my back seats were soaked! I even had water in my trunk that got everything wet and RUINED MY COLLEGE TEXT BOOKS. Those books all total up to $600!! That I paid with my own money for my education! Are you kidding me!! Martin Auto Park WILL pay for the damages they caused or you WILL BE hearing from me A LOT.

Likely to Recommend

forget this place! ! I have had issues for years. they have screwed up my car countless times from the oil filter blowing off after an oil change, to scratching my rims this makes twice! ! they are not careful with your wheels when they clean them I swear they just throw them to the ground. Fuck this place

Repair Quality

are u kidding me??? they scratched my $1,000 RIMS that YAL ARE GOOGLE TO HAVE TO PAY FOR AND TO TOP IT OFF SOAKED MY ENTIRE BACK SEATS and left water in the trunk that damaged all my fucking college books!!! yal will pay for those because it totals to $800 in just in books!! Talk to Juan in body shop because he fucking knows what happened.

Customer Service

helpful but yet again read my first comment on first question

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My Experience

Though it took longer than expected, the repair looks very good. Everyone is extremely nice. Hopefully I won't need to but I would come back if need be.

Likely to Recommend

people have to work and need their vehicles it's very irritating when they tell u 7 days and it takes 3 weeks. didn't offer me a rental until last 5 days because I called and complained. They were in such a hurry at the end that I was called to come get my vehicle and it wasn't complete. then got a call back and was told never mind it won't be ready for another 2 days. finally got the call it was ready and when I got there they told me right before I drove off that they forgot to do the inspection and please feel free to bring it back. very frustrating. now I did find problems and have to take it back in.

Repair Quality

Having to take it back for repairs after they had it 2 weeks longer than I was told

Customer Service

Bad communication, could never get a hold of the right person, always got a voicemail and calls were rarely returned

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My Experience

So far I am very impressed white the service. And the time they toke to. Finshed the job. That they done. I do not no if they suppst to clean the car. But They did it. Wow!!! They done a awesom job!!!! Very impressed; I toke my car home and put it and the garage. Thank you!!!!

Likely to Recommend

After my most recent dealings with them, I am looking for another repair center if in the event I need it in the future.

Repair Quality

They did a good job.

Customer Service

They are poor communicators.

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My truck is back in the body shop right now

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The 1st person we had to deal with farmers did not know come here from sickum.

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My Experience

I appreciate everything you did for the automobile we had at your facility it was a very good job, thank you for your patience with us .

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