Martin Collision Center

4.9 (463reviews)
100%
420 West Southline St.,  Cleveland,  TX  77327

In operation 85 years.

In our state of the art Collision Center, our certified repair technicians work on most all makes and models. We are a direct repair facility for most major insurance companies which allows your claim to be handled quickly and without hassle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (463)

My Experience

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My Experience

The service was great and I am satisfied with the service provided. I am not happy with the lead time it took to acquire the necessary parts to complete the repair. GM could not supply an estimate on arrival for a new part and therefore I made the decision to go with a used part. I understand backorders happen, but if no timeframe can be provided how can anyone be expected to plan. GM needs to do better.

Likely to Recommend

Repair Quality

Shawn does such a good job on my car and the people were so considerate about letting me know about everything that was going on. I think I will try to do my maintenance for my Toyota there instead of going to Toyota. I was very impressed with the good service I got. Sean went above and beyond anything that was expected he even detailed my car.

Customer Service

I had very good service and Sean went way above and beyond anything that was supposed to be done. He detailed my car which she did not need to do and I was kept informed about what was going on. I am thinking about getting my maintenance done there instead of going to Toyota.

Returned Clean

My Experience

Chaley was amazing to work with kept us up to date & very helpful!

Likely to Recommend

Repair Quality

Chaley was amazing at communicating & keeping us up to date!

Customer Service

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Repair Quality

⭐⭐⭐⭐⭐ Absolutely Outstanding Service! I recently had my car repaired at Martin Chevrolet and I couldn’t be more impressed with the quality of their work and customer service. From the moment I walked in, they were professional, friendly, and transparent about the entire repair process. They kept me updated every step of the way and had my car looking brand new! The attention to detail was incredible—paint matched perfectly, and you’d never know there was ever any damage. On top of that, they finished the job faster than expected without cutting any corners. The team truly went above and beyond, making the entire experience stress-free. If you’re looking for a body shop that does top-notch work with excellent customer service, I highly recommend Martin Chevrolet. They’re the best in the business!

Customer Service

Chaley made the entire process smooth and stress-free, handling my claim with professionalism and efficiency. They kept me informed throughout, answered all my questions, and ensured everything was taken care of quickly. I truly appreciate their kindness and attention to detail. Highly recommend!

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Likely to Recommend

Repair Quality

The service advisor Michael Miller was super nice and got me in and out.

Customer Service

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My Experience

I thank you for being completely honest with us. However I still feel that a brand new tail gate should not have to be repaired in the midst of installation.

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My Experience

The tail light that they replaced do not work The turn segment work, the stoplight work, but the running light do not work

My Experience

The repairs were completed on time no issues. The repairs look good. Staff was courteous.

Likely to Recommend

Repair Quality

Work was done on time. Details were good no issues.

Customer Service

Staff was polite and courteous kept me updated

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My Experience

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My Experience

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My Experience

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My Experience

Likely to Recommend

Repair Quality

My car was ready in record time!!!🥰

Customer Service

Shawn was great at communicating

Returned Clean

Likely to Recommend

I go there because it's convenient but trying to get a rental car from enterprise in this area is horrible which is not martins fault , And with them treating you like your a bother I would probably go somewhere else if it was as convenient as this place . I know that's harsh but several years ago they was top notch and went above and beyond for customers idk if it's just change in staff and management but you can definitely tell a difference in customer service.

Repair Quality

As far as the service and the work was done good . They missed a lug nut was broken and didn't replace it while it was there so now I gotta take it back to get fixed . Before repairs when I was scheduling drop off they told me my insurance wouldn't want my car to sit there to many days because I needed to drop it off before a holiday so I called my insurance to double check and my insurance doesn't have a problem with it sitting till they got to it so idk on that one .

Customer Service

I was satisfied overall with the work martin as a whole could work on their customer service they kind of come off as your a bother when you call them about your vehicle I've taken several vehicles here to be fixed so it's not just based off a one time deal.

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My Experience

Great Service!

Likely to Recommend

Repair Quality

I was very satisfied, great service!

Customer Service

My Experience

I am extremely satisfied with the repairs. This process was made so easy due to the great staff of people at Martin Chevrolet. They are very professional and friendly and put you at ease about your repairs. I would highly recommend Martin Chevrolet to any of my friends or family in regards to sales and service.

Likely to Recommend

I would highly recommend Martin Chevrolet for sales or service. I have never been disappointed.

Repair Quality

Martin Chevrolet is the best from sales to service. I i’m always completely satisfied and the staff is top-notch.

Customer Service

The repair shop staff is awesome. Very personable and professional. They were very timely with my repairs and I am completely satisfied.

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My Experience