Martin Collision Center
In operation 85 years.
In our state of the art Collision Center, our certified repair technicians work on most all makes and models. We are a direct repair facility for most major insurance companies which allows your claim to be handled quickly and without hassle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Customer Service - 1.0/5.0 -
Shawn was good to deal with , the girl up front was very nice đź‘Ś đź‘Ť , but everything else was bullshit
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes, certainly a job well done! Completed before the expected date! Thank you Martin auto Park. I also want to say how friendly everyone is. Ready to answer any questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and stayed in communication the whole process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work, great staff, and comunication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time they have had my truck for repairs. They did a great job again. Staff very polite and easy to work with.
Customer Service - 5.0/5.0 -
Very friendly, knowledgeable, easy to work with.
Returned Clean
My Experience - 5.0/5.0 -
The team took such good care of me and my truck
My Experience - 5.0/5.0 -
Appreciate the updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Extremely helpful throughout the whole process and the repairs to my car look amazing.
My Experience - 5.0/5.0 -
I am very happy with the work you all did on my Honda....and also the top notch customer service we received from you all...Thank you very much and God Bless...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Thank you.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Trax was damaged in the hurricane and Martin Autopark collision center took great care to get it fixed in an extremely timely fashion and it looks as good as it did when I bought it. I was updated constantly as to the progress and any delays that may occur. Will definitely use them again if the need arises
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
They done great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great service. Professional.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great. Repairs were great. Very friendly staff.
Customer Service - 5.0/5.0 -
Friendly, good communication.
Returned Clean
My Experience - 5.0/5.0 -
I've brought several vehicles in for paint and body repair and have always been very satisfied with the work that Martin Collision does, so I return every time I have a need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shaun was terrific. Chaley and Myra were super helpful as well
My Experience - 0.0/5.0 -
First of all I requested, Shawn, but was passed off to Chaley, which was a downhill slide, she talks to customers like they are completely stupid, and does not allow the customer to speak, or explain anything, just so happens she was discussing our repair and the manager Phillip overheard her and stopped her and got on the line with my wife and myself, and after I called to address the issue she was telling my wife, she no longer made contact with us, and everything went through Phillip after that point. My wife was contacted that the Ram was ready to be picked up, trusting Martin collision because we have used them for previous work before, and have never had any issues or problems with work on our vehicles, on my drive home, there was a front end issue with the Ram making noise in the front right drivers side, also once I got home, noticed some of the scratches that were discussed with Chaley upon taking the Ram when dropping for repairs, so I called and left a message for Phillip to call me the next business day, after not hearing from him, I called and what do you know Chaley answered the call, I could tell she did not want to discuss it with me and was very short with me, so to go back to the conversation with Chaley before my husband called her, she had previously told me that they put the truck in the alignment and it was on, but that after replacement of all parts they would take it back to the alignment and check it again, I ask Chaley when she answered, and she told me know I did not take it back to alignment after all work was completed to check it, when she said she was going to, after discussing the issue that was happening with the popping noise and metal upon metal rubbing sound that stopped after a few minutes. Seemed to mean that apparently something was left undone in the original alignment. Of course that was never admitted. And probably will not be, I took the Ram back and they put it back on the alignment, and said the tow was out, but yet the stabilizer bar was not addressed then either. And they did touch up on one set of scratches and buffed out the others that were missed in the original repair. Also the front stabilizer shock is leaking fluid, and ironically that’s where the deer hit, since picking the truck up after returning it for alignment and scratches addressed, this was not noticed, after having tires rotated and balanced , the front wobbles when driven 55-60 mph. We are going to replace the stabilizer bar ourselves. This should have all been addressed at Marin collision, but because Chaley was so focused on the front bumper that we choose to pay the difference for a aftermarket bumper that she basically did not want us to have and just did not focus on everything else that needed to be addressed. In my opinion she has no business working in the collision center, and needs a course in customer service and support instead her own opinions and agenda. Phillip seemed a bit irritated that we brought the truck back to have the issues that was not addressed, but signed off on back to be looked at and fixed. But still the stabilizer was neglected the second time. Needless to say, and hopefully we will not need a collision repair shop for a long time or never in the future, we will most likely not use Martin Collision, in which we have always used and had no issues in the years past. Respectfully Raymond Robinson
Likely to Recommend - 0.5/5.0 -
We do not plan to use Martin Collision in the future, and we are very disappointed, because we have used them for years. But this time we had so many issues with Chaylie and it’s clear that she is allowed to act and treat customers as she chooses, without being corrected , makes you wonder what keeps her there? Hmmmm
Repair Quality - 4.0/5.0 -
Had to return vehicle, due to the tech and Chaylie not making sure all the scratches were buffed out, and she missed one that had to have touch up paint instead of them fixing it correctly with paint instead of touch up paint.
Customer Service - 2.0/5.0 -
Four or below is for (Chaylie )Mira and Mr Phillip were very kind and courteous. Chaylie gave us a very hard time from the start, we requested Shawn, but we were passed off to Chaylie, we were very very disappointed and dissatisfied with her overall