Martin Custom and Collision
48844 BANFIELD AVE # M-26,
Hancock,
MI
49930
USA
In operation 19 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting results that made their vehicles look brand new. The friendly, honest, and professional atmosphere receives frequent commendation, along with fair and reasonable pricing. Communication is highlighted as a strong point, with customers appreciating regular updates throughout the repair process. Timeliness is generally well-received, and where delays occurred, customers noted they were well-explained and often due to parts availability. Several customers also appreciated unexpected extras such as thorough vehicle cleaning and the availability of loaner cars. A small number of customers mentioned a smoke smell inside returned vehicles and one noted missing bolts, reflecting areas customers themselves have pointed out for improvement.
Select to learn more
Service Quality
"Hands down the best place to have any work done. Extremely professional and amazing work. Haven't found any place better."
"They're very friendly, thorough and do high quality work. They're also very fair in pricing and honest - not ..."
Read more
"Absolutely wonderful service. Was kept up to date on the progress of the pieces coming in and given the opportunity ..."
Read more
"No delay from first contact to finished repair. Loaner car included."
"Excellent craftsmanship"
"... fixed which was very nice, since I live a bit far. Great communication and the breakdown of services was easy to read and follow. Will definitely be coming back ..."
Read more
"Communication between myself and the crew was excellent"
"Very easy to work with, friendly staff, great communication. Quality work!"
"communication was not a problem"
"Good communication with my on the progress of the parts and the work. Nice work and good results"
Emily
(Subaru owner)
reviewed 8/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dave
(Ford owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janice
(Honda owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0 -
Always have, since I've found them. 🙂
Repair Quality - 5.0/5.0 -
They've always been great with getting things fixed and properly. While being honest about the problem.
Customer Service - 5.0/5.0 -
Always great!
Returned Clean
Larry
(RAM owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tim
(Chevrolet owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Guys did a great job, they were fast always kept in touch!
Customer Service - 5.0/5.0
Returned Clean
Mike
(Ford owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
I recommend them all the time
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kenyon
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and friendly service!
Customer Service - 5.0/5.0
Returned Clean
Carol
(Chevrolet owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0 -
Wouldn’t recommend any other collision repair
Repair Quality - 5.0/5.0 -
Martin collision is always fair honest and do great work! I trust them to tell it like it is
Customer Service - 5.0/5.0 -
Friendly and helpful
Returned Clean
Robert
(Dodge owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
1990 Truck looks very good
Customer Service - 5.0/5.0
Returned Clean
Melanie
(Toyota owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job!
Customer Service - 5.0/5.0
Returned Clean
Gordy
(Chevrolet owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sheri
(Subaru owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Melissa
(Subaru owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely responses and great service on the vehicle. Thanks Jason!
Customer Service - 5.0/5.0
Returned Clean
Tammy
(Ford owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0 -
Great place!
Repair Quality - 5.0/5.0 -
Great place to deal with! Very pleased with the work they did on my vehicle.
Customer Service - 5.0/5.0 -
Great service!
Returned Clean
Glen
(Toyota owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and in a timely fashion
Customer Service - 5.0/5.0
Returned Clean
Bill
(Chevrolet owner)
reviewed 6/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No delay from first contact to finished repair. Loaner car included.
Customer Service - 5.0/5.0 -
They worked with insurance to keep everything moving forward
Returned Clean
Ellen
(Mazda owner)
reviewed 6/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jon
(Chevrolet owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Don
(Volkswagen owner)
reviewed 6/4/26