Martin's Body Shop, Inc.

5.0 (618reviews)
100%
8170 Schmidt Lane NE,  New Salisbury,  IN  47161

In operation 55 years, 22 years at this location.

Our mission is to be the leader in collision repair for the Southern Indiana area. We pride ourselves in having the very best employees, training, equipment and facilities to ensure that the quality of each repair goes beyond the industry standard. In a time of despair,we strive to help our customers understand the repair processes so that they can rest assured their vehicle is being cared for as if it were a family member. We use only the best products in the industry to create the most accurate and most efficient repair possible. Not to mention all of our work is backed by a lifetime warranty to guarantee the work that we do.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans

Reviews (618)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team is widely commended for outstanding customer service, with staff described as friendly, caring, knowledgeable, and professional. Communication throughout the repair process is a standout strength, as customers appreciate frequent text and email updates at every stage. Timeliness is another highlight, with numerous vehicles completed ahead of schedule. A few customers noted minor interior cleanliness inconsistencies, but this was acknowledged as a courtesy service. Overall, customers express high satisfaction and willingly recommend the shop to family and friends.
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"This is the best body shop, the personal relationship they have with each customer is phenomenal. They always go over and beyond with the quality ..." Read more
"... Martins, this experience was completely different. They go above and beyond in my opinion. From the time you get the quote process started until ..." Read more
"... to get this done if anybody could so I ordered it. The finish is absolutely amazing in every way. Thanks so much for this perfect job you have done ..." Read more
"Top notch work! Car looked brand new inside and out when we picked it up!!! A+++"
"... very nervous to get my Tacoma hail damage repaired. Martins did an absolute fantastic job and completed the repair in just 2 days. Thank you very much!!! ..." Read more
"Everything went according to plan and the truck was finished ahead of schedule. The truck looks like in came directly from the showroom! ..." Read more
"... everything they were doing. And to top it all off my car was ready four days before they said it would be. . I would recommend it to anybody needing any car ..." Read more
"... repaired. Martins did an absolute fantastic job and completed the repair in just 2 days. Thank you very much!!! Super job" Read more
"Ready before, super fast"
"Excellent work like always. I had my car back sooner than expected."
"... quote process started until you pick up your vehicle, they communicate regularly and clearly on what to expect, where your vehicle is in the repair process and ..." Read more
"Every step that was completed and the next step was alway documented and sent to me each time."
"Fantastic communication"
"Their Customer Service is A+. Very friendly and kept me up-to-date on everything."
"Amazing customer service. Your staff is so friendly and caring. The whole process of dropping my car off and picking ..." Read more

My Experience

Everyone did an amazing job!! I love the team!! Everyone is so sweet ! I couldn’t have asked for a better place to go too 🤩

My Experience

Excellence above no other.. mic drop

Likely to Recommend

Repair Quality

You all are the best.. awesome job!! Love you all

Customer Service

Thanks for the updates.. my jeep is like my kid so I didn’t have any nail biting

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and kept me informed during the whole process!! Recommend to everyone

Customer Service

Amazing

Returned Clean

My Experience

Kayce made the entire process so simple and she was so kind! Also, Matthew making sure my car was clean when I got it back..I really appreciate that!

Likely to Recommend

Repair Quality

Martin’s did an amazing job and they were so great to work with!

Customer Service

Martin’s did an amazing job and they were so great to work with!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone has been extremely polite and willing to answer any questions I’ve had! You guys rock!

Likely to Recommend

Repair Quality

You guys are amazing !! Keep up the good work !!

Customer Service

Great people to work with !!

Returned Clean

Likely to Recommend

Repair Quality

Awesome experience

Customer Service

Returned Clean

My Experience

Was pleased with the updates and how quickly the repair was done. The staff is super nice.

Likely to Recommend

Repair Quality

No complaints so far

Customer Service

Returned Clean

My Experience

Five star service. All around.

My Experience

They did an amazing job and I would recommend them to everyone

Likely to Recommend

I always recommend

Repair Quality

Always great work !!

Customer Service

Very good

Returned Clean

My Experience

Likely to Recommend

Best work if seen and had someone do to my vehicle

Repair Quality

It’s done so well I can’t even see any marks from where the dent was or anything resembling there was a dent. And also they took the measure to strap in my sub box to make sure it wasn’t going to fall out of the vehicle

Customer Service

They was nice caring and keeping me updated on what was going on with my vehicle

Returned Clean

Likely to Recommend

Would Highly recommend

Repair Quality

Very well satisfied with the staff and quality of the overall performance of the body shop. Kept us informed about the vehicle status

Customer Service

Would highly recommend them to anyone who needs a vehicle body shop

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job on the car. Great communication though out the entire process. I originally dealt with Clarksville collision who transferred me to Martins, and they were just as good and easy to deal with

Likely to Recommend

Repair Quality

Communication was as good as the work performed. I had an excellent experience.

Customer Service

Someone answered the phone every time I called and had all the right answers. Extremely easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

After repair was made a blemish on a replacement part was noticed during a quality check. They called my daughter (her car) to notify her it would be delayed a day. Appreciated that attention to detail even with a small delay from original date the repair would be complete.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean