Mashburn's Collision Center

4.9 (1,945reviews)
98%
114 International Dr,  Lawrenceburg,  TN  38464
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In operation 45 years, 30 years at this location.

Mashburn's Collision Center is nationally recognized and award winning. We are Lawrence County's most trusted collision repair facility. We have been family owned and operated for 42 years. Our quality control process is meticulous, and we take tremendous pride in our finished repairs. We only use the highest quality materials and the latest repair technologies. Lifetime Warranty since 1981. Come see why we are Lawrence County's best rated shop.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (1,945)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The timeliness of repairs is a frequent highlight, with numerous customers receiving their vehicles ahead of schedule. Regular text message updates throughout the repair process are widely appreciated, making customers feel informed and at ease. Staff friendliness, professionalism, and helpfulness are repeatedly commended. A small number of customers noted isolated concerns such as incomplete repairs, minor paint issues, or missing components, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... Ive ever dealt with in my 64 years on this planet. The repairs to my truck are extraordinary It looks like it did when I picked it up from the dealer showroom." Read more
"Always happy with Mashburns with service performance and quality of work. Everyone went above and beyond ..." Read more
"Mashburn's did an amazing job! They paid attention to every detail and worked really hard to get it done as quickly as possible. Everything ..." Read more
"Did a wonderful job. My truck looks better than the day I bought it. I cant believe it took only two days. Thanks a million."
"Mashburn's Collision Center did an amazing job on my car. It looks brand new I could never tell there was a dent in the trunk."
"... GMC!! I appreciate the work you did and I appreciate the way it was ready within a weeks time!! You all are wonderful and so great at your job!! I appreciate ..." Read more
"I really needed my car by a specific date and they met that date. I was very thankful!"
"I wasnt expecting that it would be repaired in 2 days. It looks better than new. I highly recommend Mashburn ..." Read more
"... were expecting it to take at least a week, however we received a call 4 days later saying our vehicle was ready" Read more
"... for getting my Murrano in ahead of schedule and for completing the work a day earlier than promised. You kept me updated on the progress and did a awesome ..." Read more
"The communication on the progression of the repair was the best Ive ever encountered. The initial quality ..." Read more
"The shop did outstanding work, keep us informed thru the entire process and had it ready on time without issue"
"Absolutely love the text updates."
"... completing the work a day earlier than promised. You kept me updated on the progress and did a awesome job. Mashburns is the best. I will recommend them ..." Read more
"... so is a non issue for me. Once the repairs began, they texted daily updates and everything was done quickly and well." Read more

My Experience

Likely to Recommend

Waiting until payment is resolved

Repair Quality

Dad says he feels like he’s driving a new car…

Customer Service

Just trying to get the payment part figured out.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional friendly staff. Good at putting the customer at ease. I would reccommend Mashburn Collision to friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job! Great communication! Extremely professional!

My Experience

Everything was handled with Professional expertise. Thanks.

Likely to Recommend

They were very professional

Repair Quality

My hood looks like new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Anytime something happens to one of our vehicles, we never worry about the repairs because we know Mashburn’s will make the process easy. Once again, everyone did exactly what they said they would do—car was dropped on the scheduled day and repaired within the estimated time, with updates each day. Car looks just like it did before it was damaged. Amazing service and repairs. Thank you guys! You do a fantastic job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

Likely to Recommend

Repair Quality

Everything was great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Johnny is the best he needs a raise

My Experience

My Experience

Your team is a great bunch and they do a really good job. Thanks again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Always done quickly and good quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

You have a great reputation around town and it all center’s around the good work Mashburn’s is known for!!! Keep it up fella’s. Thank you for working on my jeep Kathryn Norton

Likely to Recommend

Repair Quality

If this phone were set up with a 15 i definately would give you the higher vote. Your people are amazing. Thank you for the beautiful job. Kathryn

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Kept me informed and Repair on schedule

Customer Service

Kept me informed and Repair on schedule

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and great people to work with. Love how they keep you informed about the repair. Would definitely recommend Mashburn Collision

Likely to Recommend

Would highly recommend

Repair Quality

Very satisfied with the repair. Mashburn kept me informed through the whole process. The time it took to finish was excellent. All the employees are very friendly and easy to work with. Would use them again, which I hope I don’t need because of an accident. Would highly recommend Mashburn Collision

Customer Service

Keeps you informed through the whole process

Kept me Informed?

Yes

Ready on Time?

Yes

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