Master Auto Body Boynton Beach

4.9 (1,942reviews)
98%
1340 Neptune Drive,  Boynton Beach,  FL  33426
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In operation 31 years, 11 years at this location.

Master Auto Body is a family owned and operated full service I-Car Gold collision repair facility. Conveniently located in Boynton Beach, Florida, we have been servicing Palm Beach and the surrounding areas for over 20 years. Our goal is provide high quality repairs and a convenient and stress-free environment with your safety and 100% satisfaction being our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,942)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and a welcoming atmosphere. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The convenience of on-site rental car coordination is also widely appreciated. A small number of customers noted that phone communication and follow-up could be improved, and a few experienced minor issues upon vehicle return, reflecting areas the shop continues to refine based on direct customer input.
AI-Generated from reviews written in the last 12 months
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"... to them for a variety of major collision repairs. They get it done quickly and correctly with the best results. Highly recommended" Read more
"Not only were the repairs done to perfection and in a timely fashion, the communication between Master and client is AAA+."
"... date that they initially told me. They do great work my car looks like nothing even happened, 1010 would recommend this business" Read more
"Greatest people to deal with. My car looks like new. They work fast, and are extremely pleasant to deal with. I highly recommend them."
"I was in a car accident and they did an incredible job of repairing my car to New. Many times after even just defender bender your car ..." Read more
"They were amazing, very on top of communication and had my car ready before the date that they initially told me. They do great work my car looks like nothing even ..." Read more
"Actually, a day early"
"Car looks great. Done when said it would be. Very friendly and competent shop."
"Good work, on time 10"
"... repairs done to perfection and in a timely fashion, the communication between Master and client is AAA+." Read more
"... experience in repairing my damage. Great result but the excellent communication regarding progress of repairs was the most impressive. Car repairs are a pain but Master kept me informed ..." Read more
"They were amazing, very on top of communication and had my car ready before the date that they initially told me. They do great work my ..." Read more
"Job was done thoroughly and well. Communication was great and the car was repaired quickly. Thank you for your hard work and attention to detail."
"... a little bit as well which was much appreciated. Constant communication through text message or phone call so I knew at all times what was happening with my ..." Read more

Likely to Recommend

I would definitely recommend to friends or family

Repair Quality

The car is perfect. The car was completely earlier than expected. I am extremely pleased with the car.

Customer Service

All staff were absolutely kind and informative.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very friendly, professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work

My Experience

It was one of the best business experiences I have had in recent times. a very smooth respectful , no nonsense deal. I highly appreciate you and your staff making life so uncomplicated. Please keep up your good work. God bless.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jjob very well done. Also a timely manor. Excellent job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All the staff was very friendly and Paul was very knowledgeable. And I appreciate how clean and waxed my car was when I picked it up.

Likely to Recommend

Repair Quality

My car looks brand new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ok everyone was nice but the truck bumper is not on correctly. Front bumper also the front grill should have been replaced they screwed it in . The tabs that hold it in are broken from the accident. And 3rd when putting the front bumper back on they disconnected the drivers side head light which was in the grill on the wires . The back bumper was put on perfectly. I was going to call Geico and tell them they needed to do a supplemental on the front grill and the bumper on the front needs to be realigned in an upward position.

Repair Quality

The bumper in the front is definitely not flush . Your right front panel is perfect the rear bumper is perfect. The front grill I think is not correct and is not held on with clips because it was broken and should have been replaced . My right passenger window will not go up I don’t know if that is crash related but it could be . All and all the staff was nice but the front bumper is definitely not correct

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Good, fast service. Very pleased.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very best service and professional staff

Likely to Recommend

Repair Quality

Very good work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Over the last 5 years Masters Autobody has been my go to for body work. Professional quality work.

Likely to Recommend

I have recommended Masters in the past

Repair Quality

You have always done great work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job was done thoroughly and well. Communication was great and the car was repaired quickly. Thank you for your hard work and attention to detail.

My Experience

The vehicle was picked up on short notice before 5:00 PM on a Friday, and they were able to arrange for the rental car to be dropped back off at the same time and place where they fixed the vehicle.

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