Mastercraft Auto Body of Manassas
Mastercraft Auto Body, Inc. located in Manassas, Virginia, is a full-service auto collision and refinishing facility. Mastercraft was founded in 1989 by Ted Crabtree. It remains a family-owned and operated business. Mastercraft prides itself on its reputation for expertise, integrity and quality. Mastercraft provides high-quality professional auto body repair service that is expected from the best body shop in Manassas. Among some of the services offered at Mastercraft are: free computerized estimates, towing service, glass replacement and repairs, night drop off, certified technicians and a lifetime guarantee on our workmanship. Some basic facts about Mastercraft and its technicians: Mastercraft began with 4 employees and over the years our staff has grown to over 30 employees. Our technicians are I-CAR Gold Class certified; ASE certified; fiberglass specialists; trained in repairing heavy trucks (including utility and stake bodies); recreational vehicles; buses and ambulances.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
hoping all will remain good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was pleasantly surprised by this experience. The technician texted me with daily status reports, keeping me constantly informed on the progress they were making with my car repairs. When the work was finished picking my car up was painless. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
my floor mat on the passenger side was wet, it made me think something was leaking from the inside of the car. also my check engine light was on when I picked my car up, it was Not on when I left it with master craft ! a technician came out with a diagnosis machine and the light went off for the day all he told me was he didn't know why it came on, and if it comes on again to give them a call. so I felt they were being dishonest so I took my car to my dealership. they explained to me that the edge gaurd master craft took off my door is now broken. so now im waiting for master craft to order the part so they can replace it.
Repair Quality - 0.5/5.0 -
I really feel as though Geico and I deserve a refund this is the worst service possible
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, with a great staff. Loved the updates I received everyday about my vehicle via email would recommend this place to anyone.
My Experience - 0.0/5.0 -
I submitted a paper survey before I left the shop, but should have waited. After a more thorough inspection, I saw the top plastic trim on the tailgate was not replaced. The old damaged trim was put back on. Replacing the tailgate, but putting the old trim back on doesn't make sense. That led me to check the locking mechanism. It would lock, but not unlock. I had to look at the internal mechanism to unlock the tailgate. Everything else was fantastic, including customer service, loaner, and the rest of the work on my truck.
My Experience - 5.0/5.0 -
Very hospitable place. All staff were very concerned about my situation. They keep me informed throughout the process. Text messaging was a great addition to your communication. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told my friends about Mastercraft.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Don't know how long the repairs will last, but looks good so far.