Matt's Automotive & Collision Center
In operation 17 years, 8 years at this location.
At Matt’s Automotive Service Center, located in the Fargo/Moorhead and Greater Twin Cities areas, it is our mission to give our customers a better experience than they’ve ever expected from an automotive facility. We aim to earn and keep their trust from the moment they walk in our door. Through continuous education, advanced training, high ethical standards, and a friendly attitude, we strive to be more than just an experience. But to become the new standard in the automotive repair industry. When you choose to service your vehicle or get needed auto repairs performed at Matt’s Automotive Service Center, you’re choosing an industry-leading facility with expert Technicians and Service Advisors that are here for you. We’re a family owned and operated business and we enjoy building relationships with each and every one of our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Timothy was always pleasant and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No offense but i would not bring you another car as long as I live and breathe and I wont reccomend you to anyone after this experience.
Repair Quality - 1.0/5.0 -
Did not buff paint or do reflection test, if you wouldve looked at the steering rack in a timely manner my car wouldve been totaled out and id be driving a brand new one. Passenger door panel fell off when I got home. Lowered the value of my car after having it for 3 and a half months. At least the steering rack works bc im stuck with this jeep now and wont get a good trade in value with paint that looks like orange peels. Got rid of my oil change stickers, too, what the hell.
Customer Service - 2.0/5.0 -
I understand staffing was minimal at best, I know family emergencies happened and thats part of why it took so long. Communication was not great and in the end I paid 6 thousand out of pocket when I shouldnt have had to
Returned Clean
My Experience - 5.0/5.0 -
Always friendly and good communication
My Experience - 0.0/5.0 -
I wish Matt's Automotive would have ordered the Honda alignment pin when we ordered the other parts for the rack. That would have sped up the process to discover that the welding needed to be done at your Collision Center to fix the popping that was occurring due to a missed or separated redundant weld. I'm glad that I had the loaner car from February to May while all of it was getting sorted out though. I only had to get a rental car one time for a trip to Kansas mid-May. I think that if we had the Honda alignment pin when we ordered the rack parts to rebuild my rack, I would have gotten my car back sooner and not have needed to get a rental car out of pocket for my Kansas trip. I have gotten to drive my car just a couple of times since I picked it up. So far so good. It is a joy to have it back and drive it again. The steering feels solid. I have not detected a popping sound yet. I'm glad to have my car back and know that you all did a great job to uncover the source of the issues with my car and fix them so that I can drive my 2011 Honda Accord V6 EX-L that is 225K miles safely for a significant amount of time longer while I look for my next car. I was worried that I would need to get a new car in the next few weeks. Now it looks like I can put it off for a year or two. Thank you for always providing great service. I can't imagine going anywhere else in Fargo-Moorhead for automotive service when I can trust Matt's Automotive & Collision Center!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andrew was great to work with and is a true advocate for the customer.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I brag about them too my friends and family
Repair Quality - 5.0/5.0 -
Matt's was courteous and very efficient they take their time and do a fabulous job. I was very satisfied they go above and beyond plus they detailed my vehicle which was much needed and 👍 appreciated
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrew was a breath of fresh air. He was professional and the shop did a amazing job repairing my vehicle in a timely fashion. I would use the service again.
Customer Service - 5.0/5.0 -
Andrew was a breath of fresh air. He was professional and the shop did a amazing job repairing my vehicle in a timely fashion. I would use the service again.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend this location
Repair Quality - 5.0/5.0 -
Andrew was amazing to work with! He communicated with me every step of the process. He was knowledgeable, professional, and a strong advocate for me while communicating with the cooperating insurance company.
Customer Service - 5.0/5.0 -
Andrew was helpful, knowledgeable, and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very pleased with everything in regards to my repair work with Matt's autonomy. Very good people to work with. My third repair work with your company and if needed I will be back again.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely I recommend Matt’s Auto and Collision.
Repair Quality - 5.0/5.0 -
They always go above and beyond my expectations! The front bumper repair looks great and also the inside of the car. They managed to clean the driver floormat so well just when I thought I’d have to replace it. Amazing!
Customer Service - 5.0/5.0 -
Andrew matched the price of another repair estimate. He took the time to explain all the repairs needed and made sure I was satisfied with the results.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt’s Auto Body went above and beyond to get our pickup repaired after a deer collision. They fought with the insurance company to make sure we got genuine parts instead of after market. They kept in constant contact with us throughout the whole process. Extremely satisfied and would highly recommend Matt’s Auto Body to anyone who needs vehicle collision repair. Highly professional and treated us like family. Kudos to them. I would have rated them much higher than this survey would allow.