McConnell Automotive LLC.

4.9 (542reviews)
99%
3150 Dauphin Street,  Mobile,  AL  36606

In operation 71 years.

McConnell Collision Center is a family-owned shop that has been in business in Mobile, Al since 1955. As part of the McConnell GMC franchise dealership, we are a factory trained and certified GM body shop. However, our expertise isn't limited to GM vehicles, we repair all makes and offer a lifetime warranty to stand behind our work! We strive for an invisible repair to your vehicle. Our highly qualified technicians undergo extensive training and use state of the art equipment to ensure your vehicle is restored to factory specs. The most valuable aspects of our business are our employees. We have a long-tenured group of people who take pride in their work and ensure the repairs performed on your vehicle are nothing short of outstanding!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM Basic
I-Car
Mercedes-Benz

Reviews (542)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding repair workmanship. Many highlight the seamless, stress-free experience and the thoroughness of repairs, with several noting their vehicles were returned looking brand new. Timeliness is frequently commended, with numerous customers receiving their vehicles ahead of schedule. The shop's attention to detail, cleanliness upon vehicle return, and proactive communication are recurring positives. A few customers noted improvement areas directly from their experiences, including requests for better proactive status updates without needing to call in, more thorough final inspections on completed repairs, and ensuring all customer-specific requests are honored before vehicle return.
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"... GLC 300 4MATIC for repairs. From beginning to end, the service was friendly, professional, and incredibly helpful. They kept me informed throughout the entire process ..." Read more
"... the service. The collision team were very nice and their repair team is nothing short of top notch." Read more
"The repair work was top notch!"
"No complaints, its like the accident never happened."
"... McConnell to look over truck good and repair everything. I still see some missed spots." Read more
"... ladies at the collision center office were wonderful! My car was repaired and returned to me within 2.5 days! Thank you!" Read more
"Fixed sooner than expected."
"... was waiting for parts to come in for my 2017 MB. The time estimate was realistic." Read more
"... the best service and did amazing work on my car. They maybe had my car a week so the turnaround time isnt bad at all." Read more
"My vehicle was a the repair shop forv2weeks before repairs got started on it."

Likely to Recommend

The only really great auto body! Highly recommend!

Repair Quality

Very pleased with the service from all employees and highly satisfied with work results. Will refer everyone I know to McConnell Collision.

Customer Service

Rachel is the best! All the employees are so nice and very efficient at the services they offer.

Returned Clean

Likely to Recommend

Repair Quality

Great job,,,,, two ladies that handle where you put your shop in the back collision shop did a great job for me and the people that worked there too

Customer Service

Great job,,,,, two ladies that handle my truck your shop in the back collision shop ,,, did a great job for me and the people that worked there too!!!

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

The Ladies in the body shop front office were so nice and Friendly, & Professional!, and the repair looks great, Thank you all

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No problems, Rachel took care of it all

Customer Service

No problems

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very friendly people

Repair Quality

Couldn’t tell where they fixed the damaged area. It was so good.

Customer Service

Couldn’t ask for better service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Both ladies in the office are excellent at their jobs. THE BEST customer service I have ever received. Could not ask or dream of anyone better.

Returned Clean

Likely to Recommend

Repair Quality

Good job other than the color doesn’t match perfectly. It’s not bad I can see a difference though.

Customer Service

Excellent

Returned Clean

Likely to Recommend

I have already sent someone to see Rachel…my mom

Repair Quality

Customer Service

Rachel is AWESOME!!!

Returned Clean

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Repair Quality

Super clean work!

Customer Service

Super nice people!

Returned Clean

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Repair Quality

They are always the best when I need them. They keep you up to date and work is performed quickly

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job nice people very helpful

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Every one was great

Repair Quality

Rachel was a great help and so sweet. Everything was done great. Very satisfied

Customer Service

Work done satisfactory

Likely to Recommend

I have and continue to recommend.

Repair Quality

⭐⭐⭐⭐⭐ I had an excellent experience with McConnell Collision and Repair after bringing in my Mercedes GLC 300 4MATIC for repairs. From beginning to end, the service was friendly, professional, and incredibly helpful. They kept me informed throughout the entire process and made sure I knew exactly what to expect and what I needed to do at every step. The quality of the repair work was outstanding. My Mercedes looks absolutely beautiful—you truly cannot tell that there was ever any damage. The attention to detail and workmanship exceeded my expectations. I greatly appreciate how easy they made the entire experience. I would absolutely recommend McConnell Collision and Repair to anyone looking for excellent customer service and high-quality collision repair. Five stars all the way!

Customer Service

⭐⭐⭐⭐⭐ I had an excellent experience with McConnell Collision and Repair after bringing in my Mercedes GLC 300 4MATIC for repairs. From beginning to end, the service was friendly, professional, and incredibly helpful. They kept me informed throughout the entire process and made sure I knew exactly what to expect.

Returned Clean

Likely to Recommend

Repair Quality

Rachel in the collision department is awesome

Customer Service

Returned Clean

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Repair Quality

Great job very nice people in office

Customer Service

Very very nice people

Returned Clean

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Repair Quality

The repair work was top notch!

Customer Service

Rachel was a fantastic person to work with!

Returned Clean

Likely to Recommend

Repair Quality

I took in a 2025 Volkswagen atlas sel and was treated very well. Very fair pricing and super satisfied with the work they did and the timely manner it was completed. Awesome service from these guys highly recommend!

Customer Service

Returned Clean