McConnell Automotive LLC.
In operation 71 years.
McConnell Collision Center is a family-owned shop that has been in business in Mobile, Al since 1955. As part of the McConnell GMC franchise dealership, we are a factory trained and certified GM body shop. However, our expertise isn't limited to GM vehicles, we repair all makes and offer a lifetime warranty to stand behind our work! We strive for an invisible repair to your vehicle. Our highly qualified technicians undergo extensive training and use state of the art equipment to ensure your vehicle is restored to factory specs. The most valuable aspects of our business are our employees. We have a long-tenured group of people who take pride in their work and ensure the repairs performed on your vehicle are nothing short of outstanding!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very satisfied job well done
Customer Service - 5.0/5.0 -
Same
Returned Clean
Likely to Recommend - 5.0/5.0 -
Went to the competition i though it was a chop shop and junk yard. Called my insurance was sent to the TRUE Leader in Auto Repair
Repair Quality - 5.0/5.0 -
They put the "P" in Professionalism
Customer Service - 5.0/5.0 -
Both ladies spoke of the high quality at McConnell, then their excellence exceeded the attention given
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel kept me informed of status etc. even arranged fur service dept to do my oil change etc. car looks brand new new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality workmanship
Customer Service - 5.0/5.0 -
TOP NOTCH customer service and quality workmanship!
Likely to Recommend - 5.0/5.0 -
I go no where else
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0 -
Everything was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything was timely and well finished
Customer Service - 5.0/5.0 -
Professional and personable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got me in and out fast! Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work highly recommended
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0 -
They have earned my appreciation and, more importantly, my trust. I would and do recommend them.
Repair Quality - 5.0/5.0 -
The team is always helpful, courteous, and knowledgeable.
Customer Service - 5.0/5.0 -
They were great Rachel, Tammy, and the technicians that I met were honest and straight shooters.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and paint
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
There are several issues for my rating: Lack of communication and timeliness for completion. Failure to replace windshield or provide betterment is extremely dissatisfying in addition to the exposure of wires in the trunk for the newly replace brake lights and tag lights. Failure to replace “Sentra” decal on trunk bumper and paint has inconsistencies. I will have to return my car and have it serviced for 2-3 days without certainty of a rental vehicle or transportation. Certainly an instance of diminished value.
Customer Service - 2.0/5.0 -
The staff was not proactive in providing me details and updates. The staff is friendly and helpful, they are not rude and seemed willing to address my concerns. However, my experience was less than neutral only because I have still not yet received any updates regarding the windshield or betterment as discussed. Additionally, I have to return my vehicle to have the vehicle make “Sentra” decal placed on my vehicle (which was neglected initially by the service team) and I also have to have the area repainted this may take 2-3 days and they will not provide transportation or rental car assistance. The service technician team was not proactive in notifying me of the delay due to the replacement order for the rear tag lights and has also left exposed wires inside the trunk for this which is also unacceptable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate everything