McConnell Automotive LLC.
In operation 71 years.
McConnell Collision Center is a family-owned shop that has been in business in Mobile, Al since 1955. As part of the McConnell GMC franchise dealership, we are a factory trained and certified GM body shop. However, our expertise isn't limited to GM vehicles, we repair all makes and offer a lifetime warranty to stand behind our work! We strive for an invisible repair to your vehicle. Our highly qualified technicians undergo extensive training and use state of the art equipment to ensure your vehicle is restored to factory specs. The most valuable aspects of our business are our employees. We have a long-tenured group of people who take pride in their work and ensure the repairs performed on your vehicle are nothing short of outstanding!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service.
Customer Service - 5.0/5.0 -
Very thorough and communicated well
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I strongly advise against using McConnell Collision Center. My experience with this facility, specifically with their representative Rachel, highlighted numerous issues with competence and accountability. I brought my vehicle in after an accident, detailing all necessary repairs to Rachel, who confidently assured me they would address everything. A week later, she informed me the vehicle was ready for pickup. However, upon inspection, it was clear the work was far from complete. Wires were left exposed, dents we had discussed were untouched, the muffler tip was not replaced as promised, the bumper was crooked, and the trailer hitch was not installed. When I raised these issues, Rachel responded defensively rather than taking responsibility. I ultimately asked to be contacted only when the repairs were fully finished. After consulting with my insurance adjuster, I decided to transfer my vehicle to a different repair center due to the subpar service. When I retrieved the vehicle, new issues had arisen, including malfunctioning trailer lights and a leaking airbag system. I’m hopeful that my insurance company will hold McConnell Collision Center accountable for this inadequate work.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new. Very pleased with the end results. Thanks McConnell
Customer Service - 5.0/5.0 -
Very professional and helpful in every way.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is our second experience with McConnell collision. both times the service was incredible, communication was great, and the repairs were fast and extremely well done. It is the only place I will use moving forward.
Customer Service - 5.0/5.0 -
previous comment... they are great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As soon as the insurance company gave the ok, the job was completed in short order.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend McConnell collision to anybody
Repair Quality - 5.0/5.0 -
Great job and fast service
Customer Service - 5.0/5.0 -
Very friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with work and time frame.
Customer Service - 5.0/5.0 -
Always very polite, friendly, helpful, and accommodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Everyone was helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service