McDonald Collision,Llc

4.9 (684reviews)
98%
453 John R Junkin Dr,  Natchez,  MS  39120
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In operation 17 years, 8 years at this location.

Our shop provides free estimates, assists you with your insurance claim, and puts forth every effort to make the repair of your vehicle as easy and seamless as possible. All of our work is backed by an ironclad 100% lifetime guarantee. That's why McDonald Collision should be your repair shop of choice in the surrounding Miss-Lou area. By using computerized estimating systems, McDonald Collision can give you a more precise estimate and reduce the time you spend waiting for one. Once you've gotten your estimate, we will work directly with your insurance company to minimize your inconvenience. When you combine the latest industry training and the latest technology with the assurance of longevity, you can see why McDonald Collision is the best choice for automotive collision repair. Visit today and get the repair you deserve.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (684)

Customers say
Overall Customer Satisfaction
Customers consistently praise McDonald Collision for exceptional service quality, with many highlighting the professional and knowledgeable staff who deliver outstanding repair work. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and responsive customer service throughout the repair process. The shop demonstrates strong timeliness performance, often completing repairs on schedule or even ahead of expected delivery dates. Customers frequently mention the thorough cleaning service, with vehicles returned spotless inside and out. The quality of workmanship receives high praise, with repairs described as factory-quality and vehicles looking brand new after completion.
AI-Generated from reviews written in the last 12 months
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"The quality of the work is superb."
"... blend wcomplex contours & tricky paint color. But absolutely transparent, back to factory quality." Read more
"Absolutely fantastic work and the customer service was just as great. AAAAAAAAA+++++++"
"Couldn't have possibly had better quality of work or service."
"... update every 2-3 days on the progress of my car. It was even completed before the expected date I was told. The staff was very professional and knowledgable. ..." Read more
"It was earlier than I expected it"
"It was ready when they said it would be. No delays"
"... vehicle repair was due to be completed on Nov. 5 and it was delivered to me on that very day." Read more
"... constant communication on the progress of the repairs. They were finished with everything two days early. Thank you McDonald Collison!" Read more
"From the time I took my car to be repaired, I received an update every 2-3 days on the progress of my car. It was even completed before the expected date I ..." Read more
"I received texts with updated information letting me know their progress and when my truck would be ready."
"I received text updates during the entire process"
"Everyone is very professional and friendly. I especially appreciated the constant communication on the progress of the repairs. They were finished with everything ..." Read more
"I was updated throughout the entire process and my vehicle was kept a couple days more because ..." Read more

Likely to Recommend

10 stars

Repair Quality

They are some amazing people

Customer Service

Love em

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have had nothing but great service from McDonald Collision. Their team members are very helpful and their work is second to none! I am a repeat customer.

Likely to Recommend

Repair Quality

The work was superb. The only thing that was a little glitchy was the communication at the end.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Always give top of the line service in every area

Likely to Recommend

Always number 1 choice when asked

Repair Quality

Always and forever will be my number 1 choice in any collision or repairs

Customer Service

Awesome customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work, looks like new and delivered, very pleased, will recommend

My Experience

Always a great experience. My Jeep is beautiful

Likely to Recommend

Repair Quality

All was good except when they put bed back in place the fuel fill pipe was pushed out of place and wasn’t put back. Gas cap was off also. Had to go under truck and pop it back into place and put gas cap back on.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes, I would highly recommend them to anyone

Repair Quality

It was a nice experience with McDonald’s collision, everyone that I talk to is very pleasant and professional. I would like to take this opportunity to thank everyone that worked on my car. Did a great job. Thank you very much.

Customer Service

The customer service was great. Everyone that I dealt with was great. ,thank you all. I am happy to have my car back.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very nice and quick like 4 days and love the work

My Experience

Likely to Recommend

Repair Quality

Great work and professionalism

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is very professional and friendly. I especially appreciated the constant communication on the progress of the repairs. They were finished with everything two days early. Thank you McDonald Collison!

Likely to Recommend

The sevice was exceptional!

Repair Quality

The quality of the work is superb.

Customer Service

From the time I took my car to be repaired, I received an update every 2-3 days on the progress of my car. It was even completed before the expected date I was told. The staff was very professional and knowledgable. I would recommend McDonald Collusion to anyone who needs expert repairs in a timely manner! Keep up the great work!!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I highly recommend. Staff was very friendly and helpful. Great work done timely!!

Likely to Recommend

Repair Quality

Customer Service

Work was done well and timely

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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